December 2019 by Huney C.
The family that runs this business is completely unprofessional. Everyday the store opens 45 minutes late, so if you need to stop by before work to grab something quick, dont count on it. The husband and daughter usually cause no problems, smooth service, no complaints. Its the stinky, biohazard, son & scam artist mother constantly f****** everything up. The son will have you standing outside the store for 20 minutes while he opens the store which is already 45 minutes late to open. This happened the other morning when we went to grab cigarettes and we ended up just going to another store, instead of waiting in the freezing rain watching him slowly click buttons on the register (8:15am). The store is supposed to open around 7:30am ... kinda stupid but just a heads up. Not to mention anytime he's in charge, you practically need a gas mask to enter the building, its disgusting. On the other hand you have the mother, who instead of telling you they don't have something in stock, will try to sell you a completely different product, claiming its the same as the first product you were looking for. This happened multiple times this week, went to the store to grab cigarettes, asked for Canadian Classic SILVER, instead of telling my son they were out of stock, she hands him a pack of Canadian Classic WHITE, telling him its a new "hybrid" of the silvers. Any questions are asked, she constructs more and more lies that she cant seem to dig herself out of by the end of the conversation. The mother is not trustworthy by any means. So if your a curious customer looking for honest service, she cannot offer you that. Called and complained, my son also went back to the store to return the "hybrid" pack of cigarettes and she had an attitude... okay lady