Best Buy is an electronics store chain that specializes in a variety of products, including computers, mobile devices, TVs, and video games. Customers appreciate the option to reserve items online and pick them up in-store or shop online with free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and features the Geek Squad for technology support, repairs, and membership perks. Many customers report positive experiences with the staff, noting their friendly and knowledgeable service. For instance, Criegh was highlighted as super helpful, courteous, and patient while assisting a customer with finding a monitor for their workspace. Another customer praised the cashier named Eva for providing a nice and smooth experience at checkout. Additionally, Nicole received commendation for her incredible assistance in explaining fridge models and delivery options after a disappointing experience at another store. However, some reviews indicate inconsistencies in service. While one customer mentioned excellent service during a significant purchase, they also experienced difficulty in getting assistance on a different visit. Concerns were raised about misleading marketing related to promotions, as one customer encountered a product labeled as a "hot deal" that was actually sold at regular price. Overall, while some customers have faced challenges, many remain loyal to Best Buy, appreciating the range of products and the potential for helpful service from staff like Gerald and Ridwan, who did a great job with an installation and patiently answered questions.
Jenil is so helpful and so knowledgeable!! He helped me with my phone. So nice !! Great service!
December 2025
The staff are amazing and helpful people. Their dedication to assisting their customers and high quality service makes me go there all the time. I highly recommend purchasing from this store
November 2025
The staff at the best buy are so helpful. . Assistance from Muskaan, Bradley and Eva has to be appreciated.Muskaan gave me a detailed view on each plan and helped me choose the best one. I had a good experience with customer service and best buy store.
