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9:30AM - 5PM
100 Fourth Ave Unit 11, St. Catharines
Banks
“Love this branch! The tellers are ALWAYS happy and friendly. Not only professional but know how to create a good relationship based membership. It does not matter if I have two penny’s or a million dollars in the bank the folks here treat us all the same which is great! Anyone that says anything otherwise must not have anything nice to say!Thanks again.”
“Made an apt to see MR Madzar .at 1 I was very nervous.right away he help me figure out what I need for my small business an personal banking .Mr Madzar help me to get the right credit card an also my credit score as well he took the time to explain everything I needed to know about new credit card .I had no idea .I was so surprised.i would recommend to anyone to give TD Bank a try. They will work with you to achieve your financial goals .Thank you so much for your time .TD Bank an Mr Madzar .MCheers Peter .M.H”
“All staff were friendly and helpful. Charleen was really helpful with helping to set up my smart account and explaining everything I need to know. Very easy process!”
9:30AM - 8PM
380 Scott St, St. Catharines
Banks
“As far as the tellers go, they seem to know how to perform the tasks that they need to in order to do their jobs.The customer service associates (people who are there to try to sell you loans, investments and insurance), are competent.”
“I cannot praise Jennifer Johnston and the team at Pen Financial Credit Union enough for their exceptional service in handling our mortgage needs. From the initial consultation to the final paperwork, every step was seamless and stress-free, thanks to their professionalism and expertise. Jennifer went above and beyond to ensure we understood all our options and found the best solution tailored to our needs. The entire staff was friendly, efficient, and responsive throughout the process. We felt supported and confident every step of the way. If you're looking for a reliable and trustworthy partner for your mortgage needs, I highly recommend Jennifer Johnston and the Pen Financial team. Thank you for making our home buying experience a breeze!”
“Although I was the first one to visit branch since it got open that day but I’ve came multiple times and the staff is very polite and helpful. Banking Advisors and Tellers are really good.”
9:30AM - 5PM
31 King St, St. Catharines
Banks
“I will start this by saying I usually hate dealing with financial institutions. My experience has always been dealing with inadequate and unknowledgeable staff, not to mention their sheer disregard and interest in anyone’s personal situation.That all changed when I was introduced to this branch manager, Bryan Ernst.I was struggling with having to seek out a reverse mortgage on my home and Bryan came to my rescue and managed to get me the loan money I needed with a payment plan in line with my income. He was friendly and more importantly respectful during the entire process.Most recently, I fell victim to a scam. My bank account was cleaned out and when everyone else failed me during this incredibly stressful time, Bryan, once again came to my rescue, listened to me, sympathized with me and worked tirelessly to get my money refunded even when the fraud dept denied my claim.He does not judge and always goes above and beyond.This is not my local branch, but I will only ever deal with Bryan Ernst going forward.”
9:30AM - 6PM
285 Geneva St, St. Catharines
Banks
“I don't even bank with Scotiabank, but am going out of my way to leave a positive review because of the incredible service I received from Diane. Courteous, helped me with my inquiry, and even though I wasn't able to get my situation resolved that day, she made a great effort and pointed me in the right direction. All you can ask for, 5 star experience!”
9:30AM - 6PM
343 Glendale Ave, St. Catharines
Banks
“I am genuinely surprised by the bad reviews because my experience was amazing. Everyone I met was wonderful and the banking advisor I met (L.A) was brilliant. Opening a new account was very easy and straightforward, I’m really glad I chose this branch. I wouldn’t hesitate going back and I’ll definitely be recommending it to my friends and family.”
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“I switched to this bank outta proximity, and the fact RBC just shut down my old account without tellin me, but i gotta say am very happy with it, & feel like i lucked out, not a fan of banks, am also not the typical face youd meet in one, but the employees here always nice, helpful, and fast. Realized today i dont give em enough cred for what they do. Well here it is. Great staff.”