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October 2024 by Philip McCulla
I went into Halmo Jewellers this morning with an Orient watch that has been blurry to look at for at least 5 years. Within 5 minutes my watch was disassembled, cleaned,fixed and put back together. It now looks brand new!!! I paid $5.00 !!!!! Thank you so much!!!!
Philip
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July 2024 by Glassvicki
The helped me out so much today. Definitely will shop there again.
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March 2024 by Kimberly Tuck
We went in to buy wedding rings and picked out what we wanted , agreed on a price. My fiancee got his ring sized and Mark told us it would be ready in 3 weeks. The next day mark called and said he was " out to lunch " when he gave us the price and want another 3 hundred dollars. I was devastated. I said no he should honour his deal. He declined to make another arrangement to make up for his mistake so definitely went to simvoe fine jewelers and they made things perfect
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February 2024 by Helen Acuna
Purchased earings at this Store and the lach was falty, you could see the earings where bent in order to make them lach, so i exchanged for different earings, tryed the one in store but not both ears, notice when packing the earings the store clerk had a hard time locking it.When i checked, again this other earing also was bent and the lach didn't open fully therefore could not fit it in my ear. They apologized both times and try to correct the issue by bending the earings said it was normal to do that. I suppose that works but when buying expensive jewelry i would prefer if it was made properly, or at list fixed in a maner where your jewelry didn't look bent . Im not impressed.
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June 2023 by Charlene Birch
Disappointed when I took back a chain that broke and was told it was under warranty for a year then they tried to charge me $25 when I picked it up even when I had my receipt...they waived the charge after I questioned it. I won't go back.
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June 2023 by Jake Berry
Working with Halmo Jewellers i got a custom engagement ring, it was exactly as I imagined and most of all she loved it so much! Definitely going to come back here for the matching wedding band! Highly recommend them!
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May 2023 by Daniel Butchart
Cheryl and Mark are very knowledgeable, kind and helpful no matter what your needs may be. They supported me as I struggled to find a lovely but affordable engagement ring. I wouldn't of been able to find the perfect solitaire engagement ring without their help and valuable expertise throughout the whole process. I wouldn't trust anyone else with such an important purchase. I would recommend Halmo Jewellers to anyone that is looking for the perfect gift for their significant other.
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May 2023 by Jessica C
Halmo jewellers has been our go to jeweller for the past few years. They take the time to answer my questions and educate me on the jewellery. They sold a custom engagement ring to my fiancé and we are ordering our wedding bands through them as well. Great service and friendly staff.
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May 2023 by Connie Shepherd
My family has used Halmo for many years! Recently I needed to have my rings cut off my fingers Mark Halmo was able to help me with this and have all my rings repaired and a great price! Halmo will always be our family go to jewelry store for many years to come
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May 2023 by Kurtis Van Keulen
Can’t say enough about the team at Halmo Jewellers! I was looking for a pair of earrings for my wife and they helped me find the perfect set and at a great price! Thank you guys!!!
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May 2023 by Kayla Shepherd
Very welcoming staff, took care of everything i asked for! highly recommend!!!
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September 2022 by robb price
Halmo Jewellers has been my go to jeweller for years now. Have personally bought multiple chains, bracelets, and watches from them. Have also had many, many repairs done here as well. Highly recommend. They also specialize in antique and high-end clocks and watches.
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June 2022 by Bailey Featherston
I’ve never had worse customer service than this in my entire life. I’d rate them lower if I could. I took my engagement ring to Halmo Jewellers to have it sized. When I picked it up 16 days later, I noticed that they had cracked the gold band. I called to tell them that and they asked me to bring it back in.I brought it back and they advised that we replace the band with something thicker to avoid breakage in the future. I was quoted 10-14 days, and told that they would put a rush on it so that it would be back sooner if possible.After 14 days, the ring was not done. I followed up six times before receiving a phone call on day 18 to come and pick it up. When I came in, I disputed the charge because I had already paid to have it sized and they returned it to me damaged.I was immediately told that I was the one who has broken the ring, that I was lying to them about the damage, and that I would be stealing if I didn’t pay the full price.This conversation was the most disgusting example of customer service I have ever seen. The owners told me that I “had a bad memory for a young person”, “was acting like I do this all the time”, that my ring “was always inferior quality”.When I brought my ring in initially, they told me that my ring was beautiful.I will never step foot in here again. From the beginning, the female owner was rude and difficult to work with. They both completely discredited any negative reviews, which speaks to their arrogance.I wouldn’t recommend Halmo Jewellers to anyone, and would caution you from working with them.
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June 2022 by Chris Beauchesne
I’m resharing an experience posted on here so that people who don’t read the reviews but look at stars can save themselves from a similar situation. The owners do not care about any horrible experience customers have had, and will belittle you through their arrogance. My recommendation to anyone shopping for jewellery or jewellery repair in Simcoe - drive outside of town to a jeweller who knows what they are doing on the craftsmanship side, and customer service side. Halmo Jewellers can’t do either. Description of the situation below:I’ve never had worse customer service than this in my entire life. I’d rate them lower if I could. I took my engagement ring to Halmo Jewellers to have it sized. When I picked it up 16 days later, I noticed that they had cracked the gold band. I called to tell them that and they asked me to bring it back in.I brought it back and they advised that we replace the band with something thicker to avoid breakage in the future. I was quoted 10-14 days, and told that they would put a rush on it so that it would be back sooner if possible.After 14 days, the ring was not done. I followed up six times before receiving a phone call on day 18 to come and pick it up. When I came in, I disputed the charge because I had already paid to have it sized and they returned it to me damaged.I was immediately told that I was the one who has broken the ring, that I was lying to them about the damage, and that I would be stealing if I didn’t pay the full price.This conversation was the most disgusting example of customer service I have ever seen. The owners told me that I “had a bad memory for a young person”, “was acting like I do this all the time”, that my ring “was always inferior quality”.When I brought my ring in initially, they told me that my ring was beautiful.I will never step foot in here again. From the beginning, the female owner was rude and difficult to work with. They both completely discredited any negative reviews, which speaks to their arrogance.I wouldn’t recommend Halmo Jewellers to anyone, and would caution you from working with them.
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April 2022 by Pat Loncke
Excellent selection of all types of jewelryFriendly staff owners, easy to work with to find just the right thing you're looking for in jewelry ?