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February 2024 by melo r
The staff were very great at answering my questions, were clearly very knowledgeable and my items were ready for pick up sooner than expected. My wool blend jacket in particular, looks like it is brand new. Thank you!
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February 2024 by Shannon Dookie
Amazing, friendly service. Quick turn around, very understanding. Outstanding care and attention to detail! Def reccomend!
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February 2024 by Harley English-Dixon
I bought an off-the-rack wedding dress that was stained from years of being tried on, and my consultant at the bridal shop highly recommended Style & Grace to have it dry cleaned before my wedding. I was NOT disappointed. I had a consultation with Nadine, who carefully assessed my dress, went through the potential risks associated with cleaning it (such as the buttons becoming loose), and let me know what I could expect my dress to look like when it was finished. She made me feel 100% comfortable that my dress was in good hands. The turnaround time was quick for the work that needed to be done, and my dress looked BRAND NEW and absolutely pristine after it was cleaned & pressed. I highly recommend Style & Grace to anyone looking to have their dress cleaned before or after their wedding!!
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January 2024 by Joyce Ng
I’ve come across Style and Grace even before I got married and after I did in 2023, I knew I wanted to go with them for my Gown Preservation. Having spent so much money on my wedding dress that I’ll only wear once, I’m very thankful that I found a place to help me maintain my memories for a long time, or even a lifetime. Having done many research and deciding to go with Style and Grace, you truly do get the amazing customer service for the premium price you pay. Started off with a consultation with Nadine and then Madina and Brett helped with the remainder of the process and was so patient and understanding when I wasn’t able to retrieve my product via delivery due to scheduling conflicts. Thank you Team Style & Grace!
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January 2024 by Qian Nancy Huang
I had my wedding dress dry cleaned and preserved at Style and Grace because it was recommended by multiple friends. I was very impressed even though I had to drive from Etobicoke. I had an initial consultation with Nadine, and she’s so knowledgeable about all the different types of stains. The dry cleaning and preservation service was excellent. I forgot to take in my veil and they said I can drop it off anytime. They were also so good at communicating, very responsive. The service wasn’t cheap, but you get what you paid for. Free delivery at the end of the process was excellent too.
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January 2024 by Christina Polyzos
I am so happy I chose Style & Grace to clean and preserve my wedding gown. Nadine and her team went above and beyond! During the initial consultation she really took the time to review every detail of my dress, explain the care process, and what would be best for my dress type. I felt so comfortable and confident leaving my dress in their care. Big thank you to the entire team :)
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December 2023 by Estella & Paul
Great job as always, left my leather Danier Jackets, took about 3 weeks but looks pretty new after the cleaning, thank you again
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November 2023 by Milena Jovanovich
Style & Grace were absolutely fantastic. They walked me through the whole process of how they assess my dress for damage/wear and the variety techniques that might be used on the different materials. I appreciated such a thorough overview, which helped me feel confident I was leaving my dress in expert hands. The results of my dress - WOW. I cannot believe what they were able to do. I cannot recommend them enough- wonderful, very professional team.
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November 2023 by Taylor Nickle
brought my wedding dress in for a consultation for cleaning/preservation and was so impressed with the level of detail and time that was taken to discuss our options. every inch of the dress was looked at and we were treated unbelievably well by every employee that we encountered. would suggest HIGHLY to anybody!
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September 2023 by Campbell Roberts
Nadine, I took down my emotional review of your business, after all, they are just that, emotions! Sometimes they are high and sometimes they are low. I will try and write a non-emotional review. I think I qualify with the 25 + years I came to your store.I just picked up my shirts from your competitor called Professional Dry Cleaners. They are located 4.2 KM from your store. As usual, the shirts come back looking outstanding from this cleanerNadine, the price per shirt to be Dry Cleaned and Hand Pressed is $2.56 per shirt. Now, let's compare your Dry Cleaned and Hand Pressed prices. It is between $8.00 and $9.00. The difference between your price and your competitor's pricing is something that you can't ignore when it comes to cleaning shirts. I don't know how they dry-cleaned and hand-press for $2.56 per shirt, but they come back beautiful. You know me, I must have my shirts looking pristine and they certainly do when I pick them up. They have a business model that is making them money at that price year over year.I have read the many positive reviews you are getting on cleaning wedding gowns. This may be your niche, based on the reviews for you to grow the business that your mom and dad built as you say with their blood, sweat, and tears. If you have to charge around $9.00 for a hand-pressed dry-cleaned shirt and your competitor is charging $2.56 per shirt, the future in cleaning shirts looks very dismal. Many businesses have had to adapt and throw the original business model out the door if they going to survive.If I was judging you on personality, you thrive and get full marks but I am judging you on the product you put out and the price you charge for those services. I think you are a very likable person. This is not personal. This is me, the consumer who went to a competitor down the street after giving you my business for many years. I now get a better product for a cheaper price.Nadine, get out of the shirt-cleaning business because you are no longer competitive. Specialize in something that you enjoy that makes the customer happy and makes money for your business. Such as the Wedding Gown cleaning business.Nadine, I read what you wrote as you tried to justify those sky-high shirt cleaning prices. I would like to say this to that statement.The customer truly doesn't care about how much time it takes for a garment to be cleaned as it goes from one station to another. The consumer is only concerned with getting the best product at the cheapest price. Your price is $9.00 per shirt that is Hand Pressed Dry Cleaned. The Competitor's price is $2.56 per shirt Hand Pressed Dry Cleaned. What is that you do to a shirt so you can justify $9.00 cleaning per shirt as compared to your competitor cleaning for $2.56? As I said, the consumer doesn't care about this or that, or how much time a garment is at one station before it goes to another. The consumer wants the best product for the lowest price. Your pricing is in the stratosphere for shirt cleaning and you are unable to lower your shirt cleaning prices. So out with the old and in with the new. Specialize in cleaning Wedding Gowns. You are getting great reviews on cleaning this garment.Nadine, all the Best to You and your business now and in the futureCam Roberts
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August 2023 by Tamae
This was my first time ever using a dry cleaning service and I was not disappointed! I got my church robe dry cleaned (one that was passed down to me) by Style and Grace and it came back in stellar condition. They provide wonderful service for a reasonable price.
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August 2023 by S. Liya
I got my wedding dress cleaned a year after my wedding. I didn't think I'd be able to get all my stains, but style and grace cleaned my dress so well, it looks like it's never been worn! Great people working there, walked me through everything. They really care about your dress. 10/10 would recommend to other brides
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June 2023 by Emily Paterson
I found Style & Grace online and after doing some research about their reputation, I decided that this was the best place to take my daughters' wedding gowns (yes 2 gowns, married within 1 year of each other). I was not disappointed! I have never had service like that given by Nadine and her staff! Not only did she thoroughly explain the process for the cleaning and storage of the dresses, but she reviewed the dresses thoroughly in front of me to make sure we addressed any and all the cleaning issues that needed to be noted. I could not believe the level of technical knowledge of the cleaning process and the pride of both service and performance was clearly evident. It was as if she was preparing to clean her own wedding gown. And on top of all of that, the communication and rapport between Nadine and her clients is unbelievable. She addressed me by my first name as if we had been friends for years and it really feels like we have been. After several updates and reminders about the big day when I would be picking up the gowns, they were ready as promised. When I picked up the gowns, plus two other cultural wear pieces, I was equally impressed as I had been for the drop off. Everything was impeccably prepared for final delivery and the preservation boxes for the gowns were pristine. I had received pictures of the final "cleaned" dresses prior to my arrival which was really unexpected, but made perfect sense, since they were preserved in sealed boxes when I arrived. This was an added touch and very much appreciated.Honestly, I really mean it, I have never had such great service. I would take any of my special clothing pieces to Nadine in a heartbeat! Thanks so much Nadine. A beautiful ending to the love stories and now gowns that can be viewed and perhaps used by my grandchildren in the years to come!
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June 2023 by Jeffrey James Atelier
As a bridal designer I am impressed by the very high quality of work they do, it is second to none.Nadine and her staff are incredibly talented and professional. Their care and attention to detail are unsurpassed, something that only comes through decades of passion and experience.I refer my clients to them knowing full well they will have a fantastic experience with Style & Grace; and my brides are always thrilled with the care and attention their gowns receive and the miracles Nadine and her staff can do. It can be difficult to find people that take pride in their work these days but this company certainly does.Highly recommended!
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May 2023 by Isabella C.
I adore this place. I went in for a consultation to clean my very large ball gown style wedding dress. It had the regular stains and bustle tears. The consultation was so reassuring and informative. It took a while to get my dress back, but all the while I knew it was in very caring hands. It was delivered to me exactly on time. Its absolutely beautiful and feels almost as perfect as when I picked it up the day before my wedding. 10/10 perfect service.
