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November 2023 by Wendy Ratcliff
I purchased my Dimplex Revillusion 24" from Stephensons Electronics via Amazon and the customer service has been excellent. The shipment arrived ahead of schedule and Susie at Stephensons Electronics is very helpful. I had a problem installing the brackets that support the front glass and Susie told me she would send more screws and brackets if necessary so I could proceed with another attempt at installing the brackets without worrying about damaging them or stripping the screws. In the end, I got the brackets installed, but Suzie's pep talk gave me the confidence I needed to proceed. Dimplex - you need to pre-install those brackets!#&@
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August 2022 by Stealth T
Excellent customer service, prompt replies, they care about their customers & will likely have a workaround in your favour for any issues that may arise.They really do uphold 100% customer satisfaction.They’re prices are also extremely competitive if not slightly better than their competitors.Undoubtedly will be buying from them again in the very near future.I highly recommend them over any big box brand names.
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April 2022 by Colin Pelletier
Ordered a hi end Sony Integrated Amplifier through their amazon store. They did an excellent job double boxing the package - it arrived in perfect condition. Thanks
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March 2022 by Ted Yoon
Couldnt get into the store due to COIVD, but the sales associate was cool. Quick and friendly service.
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February 2022 by Mike Chan
Very knowledgeable, friendly, great service and prices.
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October 2021 by Benyamin Noori
Great customer service, very helpful and friendly.The TV they delivered to us was broken, so upon delivering the replacement, the delivery crew helped me open and set up the new TV and only left when we made sure the new TV was working well.Great experience all around.
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November 2019 by Craig Wagner
I bought a pair of open box speakers. They look brand new. The packaging was not ripped or broken. Shipment arrived in a double box. That's worth 5 stars by itself. The discounted pricing was more than fair. Buy with confidence. Thank you Stephenson's!
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November 2019 by Paul Broughton
Placed an amazon.ca order this afternoon for a stereo system, with fulfillment by Stephenson's. I am 20 minutes from their store and it was here in just over an hour! Unbelievable service!!
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November 2018 by Oleg L
Great Deals for TVs and Home Theater Products.
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November 2018 by Simon Tam
Very good customer service, I needed to buy a cord extension (for my speakers) b/c my current cord isn't long enough...The person there got me a 7 ft long cord extension, and he even went further....He helped and physically hook up the new cord (extension) to my current cord...Also he was very polite and sincere....I'd definitely go back again!