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January 2024 by King_Comme
Overall bad, pretty dirty with sticky and wet floors. Also, unable to use airmiles card or points at this location with no prior notice or posters or signs to indicate the acceptable payment methods, which is bad for people who budget things out accordingly or dont have the cash for the gas, hoping to usw their airmiles points.
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January 2024 by Ahamad K.
My frequent visits to the Shell Gas Station on Gerrard Street have consistently been pleasant experiences. The standout aspect is encountering a charming and beautiful young lady at the cashier. Although she works only four days a week, her helpfulness and warm personality overshadow the infrequency.This delightful cashier's beauty is matched by her welcoming smile, making every interaction a ray of sunshine, brightening even the toughest days. The premises are well-kept and inviting, providing a positive backdrop to these rewarding interactions. The Shell Gas Station on Gerrard Street remains a preferred stop for me, largely thanks to the delightful experiences facilitated by this wonderful cashier.
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December 2023 by Shiju Joseph
I went to this gas station and lady at gas station was rude as she is not willing to pay in litre as she said it's not her job
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September 2023 by Kunal Mathur
Has a Touchless / touch free car wash, used my shell pass to pay, worked well.
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September 2023 by Thai Luu
The rating pertains to the services available.(1) Had a car wash here once and opted for the premium package. The car looked like it was hardly washed as no stains were removed.(2) Used the vacuum recently and one of two didn’t work with the electronic payment methods (only coins). The suction was so weak it was hardly picking anything up and before you know it, the time ran out.Management definitely needs to reassess their offerings and make enhancements / maintain routine repairs.
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September 2023 by Aimal Abdullah
The car wash is not working, it remains the foam and water on the car, I wasted my time and money with this car washAfter washing I cleaned my car by tissue papers and it took along time.
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June 2023 by subent
I have been filling and buying car washes here for years. Many times, when I ask a question from an attendant or ask for details about a dubious promotion, a long haired middle-aged man -- never in uniform -- emerges out of back of the store often to deliver a condescending quip practically adding no value to the conversation, often further muddling the situation and simply disrespecting the customer.Today, I had a disputed about paying before filling. I always fill a certain number of liters of gas no matter the rate of gas per liter. Therefore, I fill up first and often try to choose a pump in direct line of sight of the attendant. After filling required number of liters I pay inside. Today, I tried to do the same when I was asked to pay inside first. I went inside and inquired as to why wasn't I being allowed to follow my usual routine. Before the attendant could answer my question properly, same long-haired middle-aged man appeared from back of the store and stared remarking that it wasn't just me, everyone had to pay first. I told them that I wanted to pay for 30 liters only and that was exactly what I wanted. He quipped that I'd have to do the math. I requested the attendant to calculate and let me know the bill. The attendant was using a simple calculator to figure out the cost instead of punching in required liters of gasoline in his machine. The middle-aged man thought it necessary to work his mouth further by asking if I was making his life hard by asking him to do the math. It wasn't him it was the attendant actually doing the calculation. I said yes because he was making my life hard. He lost it. He's the kind of guy who can dish it but cannot take it. He right away stopped the obviously inexperienced new attendant from going further with the transaction. For a split second I thought of deescalating but realized that there was no reason to escalate the way that man did in the first place. I left the establishment feeling betrayed that that man had no sense of reciprocal loyalty for a loyal customer of almost a decade and he lost this customer in a split second because he couldn't keep his mouth shut.Regular attendant was not there. The regular attendant is very polite and understanding and always tries to take control of the transaction often trying to focus on the customer not allowing the sarcastic pentagenarian to interrupt regular flow of transactions. Today, the inexperienced attendant couldn't handle the situation and a normal disagreement was unnecessarily turned into something very ugly.This is my second bad experience at a Shell gas station in less than a year. I am thinking of quitting Shell altogether and asking everyone I know to stop buying gas from Shell and go to their competition.
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June 2023 by brian katugampola
Terrible service at this station from the same woman attendant that's been there for years. Vacuums don't work and they don't give refunds. Feels like a scam. I'll use one of the many other gas stations in the area now.
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April 2023 by ellen c
The coworker working here does Not have a positive attitude. And doesn’t seem to welcome us customer here. Very very bad experience
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March 2023 by Richard
Been filling up during the evenings and customer service is always great. When paying he always asks for my CAA card to get my discount. Which is good so I'll definitely return. Thank you.
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October 2022 by agnes porchat
This is in regards to an Ubereats experience at this station. The station advertises a promotional price for 710ml cans of Monster. You order, and it turns out they are completely out of stock. They are aware they have no stock, but continue to advertise those items. For me, the bulk of my order was these items and I ended up paying fees to have almost nothing delivered. You don’t receive an option to cancel your order, even if almost every item is out of stock.
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July 2022 by joyal jacob
Hi everyone one ,I used to go there regularly for car wash , I had a bad experience at there today .I had purchased two car wash few weeks back and I came back to use that today and realized my codes was already used by someone.I asked the lady in the store and she couldn't help.I told here I wanted to speak to someone who knows about this machines and she couldn't help.All I lost was 12 bucks of car wash ,but it's not about 12 bucks . Their system of codes to use the car wash is not safe. There is not guarantee that your cods will work ,if you buy two more and try to use it another day.Don't buy more than one carwash at a time from there .Don't fall for their offers.It will be helpful if someone can help me in this .
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April 2022 by Kyle M
Mid-grade pricing doesn't make any sense. It's farrrr too expensive. Normally when low is $1.62 mid should be like $1.75 at very most. But it's in the $1.80's!?. I highly recommend Petro on Kingston over this, or if you don't mind going like 7 minutes down the road.. Centex is far superior for prices. Good car wash here though
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February 2022 by Devin Wiles
Gas and basics, including an Amazon pick up location.Car wash broken on my first visit. We'll see if it's open next time.
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September 2021 by Nitun Das
Nice car wash, you will get 1min drying time. But it's close 11pm. Not 24h
