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May 2024 by Louise Hurtig
Great. I Always go to NAPA.
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April 2024 by SYLVESTER HOPE
Awesome Store and Staff, got what I ordered ? ?
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April 2024 by Zi Zhang
Just remember to bring your receipt for returns and exchanges
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November 2023 by NemiKa
What a great first experience just called today /now to ask for a simple part got a very loud and rude can you please hold on the phone very strung out like this person hates their day. Then as I reply sure click and hung up on what a great first experience this person obviously feels like they hate their job their tone of voice was rude and then you hang out I think I'll just go somewhere else.
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November 2023 by Shane Hyland
Fairly rude on the phone.
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November 2023 by S
If you’re going to buy anything from this Napa location I suggest to stay away from salesperson name DAVID , he’s arrogant/rude / and doesn’t have good manners toward customers , I’ve had couple of bad experience with him and I think I’m done with this location
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November 2023 by Cool One
Bad customer service very rude called them put on hold 5 time.
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November 2023 by Md Abu Raihan Tawsif
Just worst price compare to other locations.
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October 2023 by Prakanta Shrestha
This is a crook place to buy auto parts. I didn’t use the part but they didn’t exchange or refund it too.Don’t go to this place. Rude and unprofessional staff and service.
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August 2023 by Gary Faulkner
The only problem is there are 2 guys on the service desk and both also answer phone calls. This means lines can be forming at the front and they are still both taking calls. This slows down walk in service for the customer considerably.
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June 2023 by UFIXIT
If you’re going to buy anything from this Napa location I suggest to stay away from salesperson name DAVID , he’s arrogant/rude / and doesn’t have good manners toward customers , I’ve had couple of bad experience with him and I think I’m done with this location
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January 2023 by Mike Bo
What a great first experience just called today /now to ask for a simple part got a very loud and rude can you please hold on the phone very strung out like this person hates their day. Then as I reply sure click and hung up on what a great first experience this person obviously feels like they hate their job their tone of voice was rude and then you hang out I think I'll just go somewhere else.
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November 2022 by Larry Downey
Could have been more help full
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November 2022 by Ragul S
I called in to inquire about parts and the agent who picked up the Call is very incompetent and lack of customer service skills
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May 2022 by Em Magill
Super helpful employees. Worth stopping by!
