-
May 2024 by Elvin Lee
Whoever is brewing the tea, or making the tapioca is vaping while doing so. You can taste the burnt vape core and oils while chewing the tapioca. This was consistent across 3 drinks ordered today.
-
March 2024 by Amanda Palacios
Cool looking location but the wintermelon milk tea was wayyyyy too sweet even after I requested 50% sugar.
-
March 2024 by Nước trên mây
I ordered a glass of earl gray milk tea, with pearls only (on the menu it comes with 2 types of toppings), but instead of just pearls, they didn't add anything and still
-
March 2024 by Khalil Barakzai
Paid for an Oreo bubble tea and they put like a sprinkle of Oreo, basically just got a flavoured water for $20
-
March 2024 by kieu lam
Alex is the best ! U should come here drink everyday ?
-
February 2024 by Asma Javed
I went to this location as a celebration for my sister. We ordered iced earl grey milk tea and mango green tea with Kanten jelly. We found out that the mango jelly drink my sister could not drink it due to an allergy to the jelly so we asked for an exchange. The barista adora and the supervisor Alex were unwilling to do an exchange saying that it would be bothersome and that we should have known what we were getting. We told them that we normally do not get bubble tea from here and they proceeded to say sorry we cannot make a one time exception saying that there manager would not approve of it. Upon requesting to speak to the manager, they both said it would be annoying to call the manager for this issue. But then the batrista adora went to the back and spoke to Alex and he said no. We were so upset that we had to throw out the drink as we could not drink it and left.
-
January 2024 by Miranda
The new staff that was hired are nice and welcoming but have no experience making drinks or bubble waffles. The waffle I got was terrible, it was thin and burnt. Both were not even edible. Please educate your new staff before letting them work.
-
January 2024 by Dan C
Gong Cha has definitely gone down in quality since their hay days. I went on December 23rd at around 10 pm with a few of my friends for take out. Many items on the menu were out of stock, which given the timing, is understandable. The staff looked miserable and did not want to be there - their mood reflected how they looked. Drinks were awful - I ordered a passionfruit mango tea with bubbles at 50% sugar level; it was unshaken/unmixed, leaving a SLUDGE of passionfruit sludge. Drink was room temperature. I usually order drinks without ice but I imagine most places would filter the drink through the cap with ice to make sure it is cold - nope, these guys definitely did not care about their product. Most of my friends did not enjoy their drinks either. My recommendation folks? There are so many places in the area, why bother wasting your money on something Gong Cha has clearly already given up on while others are trying to improve their branding; for reference, look at the abysmal presentation of their drink... it looks like something out of a second rate food stall at a 3rd rate food market.
-
December 2023 by Clarizel Tindoc
Last Friday, when I went to get boba with my sister, I got a few free drink coupons from one of my friends who owns a gongcha store downtown. I gave it to the lady, and she looked at me so many times like I was scamming her. I got offended by the way she looked at us and took her phone and took pictures of the free coupons, and she said she sent them to someone to confirm. I even asked her if she wanted me to call a friend of mine, and she was still giving us that look. She was rude and didn’t even bother to ask before giving us an attitude.
-
December 2023 by Yi Chen
30% is also very sweet. Good atmosphere
-
December 2023 by PKwan228
The owner was very friendly. She showed us how to put the straw in without splashing, making a mess. The place was brand new.
-
November 2023 by Mia Nguyen
Good location. Decent drinks. I will come back
-
October 2023 by derpsalot
Came in ~12:30 am, ordered a taro milk tea with 50% sugar. Order was forgotten and not made, had to walk up and ask where it was, they didn't even remember the face of a customer they took 2 customers ago... Had to reorder, was asked for a receipt. When I got the tea it was insanely sweet; I drank some of it and at home I added milk and ice to try to dilute it but it was still insanely sweet. It could be my fault since I got a creme brulee milk foam, but a friend of mine ordered a different tea and had the same problem.
-
October 2023 by Athena Nguyen
so stupid! i went for there buy 2 get 1 free promo and it wasn’t even a promo because or their “updated menu prices” a regulars sized classic miktea is now 6.4 and 70 cent charge for a large. RIDICULOUS!! It doesn’t even taste good! so so EXTREMELY watered down! tapioca is hard to AND i was watching them make their drinks, they make it in the cup seal it and shake it. They are too lazy to make it properly. Also no one is wearing hair nets or hats all have super messy hair and messy work space. Looks so gross! Their service to took forever!! Waited 20 mins when it WASNT BUSY for them to take our order and another 20 to make it 10000% do not recommend
-
October 2023 by Aaron Hirsch
I have recently found myself constantly returning Gong Cha Midland. Their quality service and recipe expertise, makes every visit a pleasure. This evening the young man and lady recommended me Matcha Marble Smoothie and it's simply delicious. Gong Cha Midland excels not only in crafting exceptional beverages but also in providing top-notch customer service; slowly making this my go-to spot for a delightful treat and friendly service every time.
