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April 2024 by Alex Keane
Nothing wrong with store or selection.. but games r ridiculously over priced.. don't waste ur money here.. there's several other fair price stores
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March 2024 by M
Store workers and manager are sad rude inconsiderate and have no knowledge to help people in store
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March 2024 by X Y
Horrible staff rip off rude. Go to bestbuy Walmart anywhere but this horr9ble business.
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February 2024 by Mekaela Calling
This is probably the worst gamestop. Today's pokemon Day, and my child was excited to do some trades. This bigger built lady with red hair working behind the counter was complaining that she's sick of pokemon already and she just started working. The older man working with her was even uncomfortable with the comments she was making. She was mimicking the other kids that were in the store. We never felt so uncomfortable.She said all these kids give bad cards to the trade binder. My son didn't end up trading anything. She made a lot of comments that make me question why she even works here.
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January 2024 by pbandj johnson
I recently had the misfortune of dealing with an unbelievable condensending supervisor at your Scarborough Ontario EB Games store at 300 Borough Dr.This is about an interaction with an employee or manager at the at the EB Games store. I gave corporate a chance to solve this and there was no follow up the first 2 times. I ultimately phoned and they did not provide anything other than telling me they received the complaint. I'm absolutely sure they won't do anything with this from their tone.It first started when I phoned the store to tell them that they gave me the wrong game. They said they would let me keep it and then refund me if I came in to the store. I travel out of my way to the store and the store employee doesn't acknowledge me entering. When making the return with another more helpful employee, the first employee at the counter then first refuses to listen to my comments that this is the incorrect game. I'm thinking this is getting weird now. The rude one tells me that he will do a refund but refuses to keep the promise I received over the phone to keep the game and refund. When making the refund he is being extremely condescending the entire time and uttering "Oh $5, wow. " and stuff along that line, this is unbelievably erking that he just keeps going on like this the entire transaction. In the end he dumps the change on the table. This is extremely unprofessional behaviour, I expected better from this franchise so I reported the incident to EB Corporate and they said they would get a Regional Manager to investigate, I suppose that meant investigate and not report back. Customers shouldn't be treated this way. It's disrespectful. I've bought thousands of dollars of product from your company for years and I'm in awe of how willful this was and the final response of nothing.I'd just like to give you the heads up that this employee will end up affecting your bottom line in the future and already has. I'm already buying a new gaming system elsewhere that was one of the reasons I visited the store that day but his additude and behavior killed that prospect.
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January 2024 by Sir. Jackal
Was looking for a toy gift for my friend so I asked the counter person and the completely blew me off just saying they don't have it without checking...rude counter person
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January 2024 by John J.
I recently had the misfortune of dealing with an unbelievable condensending supervisor at your Scarborough Ontario EB Games store at 300 Borough Dr.This is about an interaction with an employee or manager at the at the EB Games store. I gave corporate a chance to solve this and there was no follow up the first 2 times. I ultimately phoned and they did not provide anything other than telling me they received the complaint. I'm absolutely sure they won't do anything with this from their tone. It first started when I phoned the store to tell them that they gave me the wrong game. They said they would let me keep it and then refund me if I came in to the store. I travel out of my way to the store and the store employee doesn't acknowledge me entering. When making the return with another more helpful employee, the first employee at the counter then first refuses to listen to my comments that this is the incorrect game. I'm thinking this is getting weird now. The rude one tells me that he will do a refund but refuses to keep the promise I received over the phone to keep the game and refund. When making the refund he is being extremely condescending the entire time and uttering "Oh $5, wow. " and stuff along that line, this is unbelievably erking that he just keeps going on like this the entire transaction. In the end he dumps the change on the table. This is extremely unprofessional behaviour, I expected better from this franchise so I reported the incident to EB Corporate and they said they would get a Regional Manager to investigate, I suppose that meant investigate and not report back. Customers shouldn't be treated this way. It's disrespectful. I've bought thousands of dollars of product from your company for years and I'm in awe of how willful this was and the final response of nothing. I'd just like to give you the heads up that this employee will end up affecting your bottom line in the future and already has. I'm already buying a new gaming system elsewhere that was one of the reasons I visited the store that day but his additude and behavior killed that prospect.
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December 2023 by DankEngine
The employee named Johannes charged me the $4 game play guarantee without my permission. The time of this was 11/10/12 19:56.
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November 2023 by John Wick
Bad store never going again
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November 2023 by Harsh Patel
Amazing games
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November 2023 by Phil Shady
When I came to the STC GameStop to pick up some NSW games with my brother. I was informed that this store has a rare BDSP switch here. My instincts told me to buy it. So this store has great stock for a medium sized store!
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September 2023 by Erosha Amendra
I decided to explore GameStop located in ScarT, solely for the purpose of browsing through their fascinating collection of licensed products, ranging from Pokemon to Mario Kart, and more. Among the intriguing finds, a laptop case adorned with a Pokémon design captured my attention. The icing on the cake was its discounted price, compelling me to make the purchase. While wandering through the store, various items like mugs, bags, and socks also stood out to me.Eventually, I headed towards the checkout counter. The staff who assisted me displayed a friendly demeanor as they efficiently processed my transaction.
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September 2023 by UNKNOWN darkness
Went into the store last weekend to exchange an item only to get less what I was suppose to receive. That one employee doesn't know what he was doing or perhaps didn't wanted to be bother to. I didn't appreciate that he lied to me when I confronted him on why the amount that I received back was less.
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September 2023 by Eddie Wm McKnight
Didn't Get a photo , DOHAte it ......Ask only for toppings you want. Thel load it up if you ask . Awesome ? Sub.
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September 2023 by Rothaarige
Always helpful and knowledgeable about everything nerd. Better staff than most Gamestops.
