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November 2024 by Rahul R
It’s incredibly disheartening and upsetting to experience such discriminatory and hostile treatment, especially in a public setting where you expect fairness and respect. What you described reflects clear bias and inappropriate conduct, not only in singling you out unfairly but in discussing your race in a dismissive and demeaning manner. The fact that she blocked you from using the self-checkout, hesitated to assist, and even smirked when you asked for her details only adds to the severity of the situation.
You have every right to demand action against this kind of unacceptable behavior. A formal complaint with all details, including the exact time and description of the incident, can help escalate the issue and ensure accountability. If the store has a customer service department or complaint channel, consider using it to report the incident, specifically mentioning the racial discrimination and hostile treatment. If you can, it’s also helpful to report this incident to higher authorities within the company, as this may prompt a more thorough investigation.
Additionally, if this incident occurred in a country with anti-discrimination laws, you may want to consider filing a complaint with a local anti-discrimination agency or consumer protection bureau. These institutions often have processes in place to handle situations like these and can put additional pressure on businesses to address such behavior. You deserve to feel safe and respected wherever you go, and no one should experience the kind of treatment you described.
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November 2024 by Hirenkumar Rathod
Today at 5:10 pm, I went to buy some stationery, but when I tried to use the self-checkout, the woman at the counter stopped me, saying I had too many items. I noticed that she allowed other customers with even more items to use the self-checkout without issue. When I asked why, she became visibly hostile, saying it was up to her to decide where I paid. She hesitated to scan my items, immediately called for backup, and then discussed my race in her local language with another attendant. When I asked for her name or employee number, she dismissed me with a smirk, saying, "Do whatever you want." This blatant racism and threatening attitude are unacceptable, and I demand serious action against this discriminatory behavior.
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November 2024 by K
Friendly, happy, and welcoming staff. A clean, stocked store. Thank you.
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November 2024 by ANANT AMIN
Mid ages or bit elderly asian lady is nice & polite & helpful
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October 2024 by Moses Ben Israel
I have a pretty good experience every time I go here the only problem I see with this store nowadays is that they need to change their name because nothing in this store is $1 anymore it has become a gimmick leaving room for somebody to open a true dollar store again!
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October 2024 by Natalie
Very organized, love how they made it bigger. You could find alot of things here. I used to like how they treated customers but I've been there 2 days in a row and I did not like or appreciate there customer service! The first day I went I refused to use the self check out. there were 2 ladies at the cash that just looked at me, not 1 of them mentioned they were getting someone to cash me out, basically disregarded me, the woman eventually came. The second day I went as soon as I walked in,the line up was going into an aisle I heard an older lady ask them to open up a cash register and they told her no. As its my turn i decided to go to self check out i had 2 glass items so I asked one of the ladies what if this needs wrapping,she literally got the paper to wrap it and told me to wrap it when im done, I said to her "I'm supposed to wrap this?" She grabbed my glass items wrapped them and put them back on the counter where I was checking out, mind you she said NOTHING within that whole time!
Customer service definitely got WORST and its unfortunate because its walking distance for me and im so keen on customer service. I may not shop there again!
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October 2024 by Shannon Labelle
Love all the items here.
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October 2024 by Hosai Habibi
Clean and organize
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September 2024 by B G
Great selection. Just ignore the free loaders who sit in front and ask for money. Bruh. I'm going to a Dollarama. I have no money.
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September 2024 by pravin pathak
Have all of the required items and seasonal items, Stationery.
Enough parking. Fast checkout.
They have over Alert employee, causing confusion due to self checkout.
But since I don't know the dimension of rasissim but my friends concluded that it was soft racism.
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August 2024 by Winter Echos
Right from the beginning of our interaction the customer service representative was rude towards me.
Her tone was very unpleasant and she seemed annoyed to have to assist me.
She picked up the chips from my basket scanned it and slammed it down.
You could hear the crunch. I said I didn't want that bag now that she broke all the chips. Not a word not an apology..
Nothing except now she is showingly even more perturbed.
I frequent this location in a regular basis and have never had any sort of negative interaction with any of the staff.
I no longer recommend this location as I feel that this is not an acceptable display of customer service.
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July 2024 by Mom Jones
Very helpful, friendly staff.
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July 2024 by Noor Manes
The store is well organized however the Staff (specially the old guy and the female cashier) here is cold and ignorant.
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July 2024 by negin hashemi
A useful store that I like the most
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June 2024 by O
HORRIBLE CUSTOMER SERVICE! SOME BROWN SKINNED LADY, WITH RED HAIR AND GLASSES. Never coming back here.
