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September 2024 by Abigail Anderson-Bromfield
Wendy was so helpful, she walked me through getting my entire bridal accessories set!
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August 2024 by M Yang
this store sells fakes silver jewelry, last year i bought a silver bracelet as a bday gift for a friend, the store said its sterling silver, and it has a stamp of s925. Recently i saw my friend again and found out the bracelet turned shinny brown color on all the edges, i tried to clean it with tooth paste, soaked in hot water with salt and tin foil, but the brown color stayed the same, it is definitely Silver plated over copper but they sell it as sterling silver, stamp is meaningless, pls all of u should check the pieces you bought
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July 2024 by Samantha Mok
Thank you Wendy who is working at STC location for helping my mother and I to find jewelry for my mom (for my wedding). She is very patient and was more than happy to help us out and we tried on 3-4 necklaces and a few bracelets before deciding. She also gave suggestions and really helped us look for matching sets.
I haven’t been to bitter sweet since highschool but I’m glad to have a great experiencing having shopped at this company again!
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June 2024 by Lisa
Thank you, Khushbu & Arlene, for the AMAZING client service, expertise, and beautiful jewelleries! We LOVED everything about out customer experience. Thank you both for everything.
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June 2024 by Mina The Great
I went to buy wedding jewelry and Wendy was very helpful and took the time to listen to what I was looking for. Highly recommend!
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February 2024 by Moain
Wendy helped my wife so much to dress her for our upcoming wedding…thank you Wendy
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February 2024 by Pranavan E
I was looking for this Casio watch in store everywhere and was able to find it at bitter sweet jewelry. Great customer service, I am very happy with my purchase. Just be aware that there is no refund policy if you're looking to buy from this shop.
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January 2024 by Goodtobegold8
The name Bitter-sweet suits the manager at this location. I see how she talks to her staff.
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January 2024 by oronno
Arlene wa so helpful and patient they have wide variety of collections. But I am not happy with there store policy they should add return policy.
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November 2023 by Sanjana Khan
Arlene at the STC location is amazing! Extremely patient, professional and caring. Customer service at it’s best!!!!Thank you so much!
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November 2023 by Sushil Seth
It's has a nice collection ? ⭐⭐⭐⭐⭐
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November 2023 by Ashley Gyarmati
Incredibly helpful staff!
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November 2023 by Anne Messner
Great customer service
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November 2023 by Muskaan Ghai
Beautiful collection and amazing staff
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November 2023 by Kaveh Andalib
Nice and great experience.