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November 2024 by Adam XY Zhang
OMG Tony! My man! Great service and so kind! Have to recommend this storage place to anyone
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November 2024 by DAIWEN XU
Have to say-Tony is amazing!!!! Fun, friendly and supportive!! We find our dream storage space here to start our new journey:)) 100% recommend!!????
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November 2024 by James Garry
The staff are exceptional, they gave me a full refund within 4 to 6 weeks, I plan on staying with access, been just over 3 years not 1 complaint from me
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November 2024 by Elias Abuaita
Regina is the best. Always there to answer questions and offer any help needed.
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November 2024 by Carl Braund
Awesome staff & very helpful.. highly recommended! Made my day... thanks yet again!
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November 2024 by Sunil Guptha
Excellent service and more humble staff
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November 2024 by Jay Cottrill
The service contact people were very reassuring and arranged all the details within minutes.
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November 2024 by Ahmed Chakera
Great service just a little expensive then other storage place
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October 2024 by Shafiq Nouri
Tony was super Quick and efficient. I got 3 units at their location. I was in an out within 30 mins, including him giving me a tour of the units. Highly recommended
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October 2024 by Gudrun Goertz
Very helpful. Always cheerful, listens and comes up with solutions.
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October 2024 by Osig
I had a terrible experience with Access Storage. Their website advertised the "first 4 weeks free" offer, so I reserved a unit online Friday night and was charged immediately. Customer service called to confirm my reservation and all payment details.
But the next morning, I got a call from Regina at the Scarborough location. She rudely denied everything, refusing to honor the promotion or the information given by their own customer service team. Instead, she insisted I had to pay the full amount upfront.
This company doesn’t stand by its own offers or treat customers with respect. Beware and avoid!
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October 2024 by Raffi Minassian
Be very careful with this place—full of misleading advertising and spam. Their website advertises "first 4 weeks free," so we made an online reservation based on that. We received a call from customer service confirming our reservation and payment details, giving us all the required information to book a unit.
Then, just 15 minutes later, we got another call from Regina, who rudely contradicted everything. She completely disregarded their own website's offer and what their customer service had promised. No free 4 weeks—she said we had to pay in full upfront.
This company does not honor its own advertisements or promises. Beware and avoid this place at all costs!
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October 2024 by Jessye Grundlingh
Had a great experience with access storage! 100% recommend :)
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September 2024 by Natalie Kongmany Sanchez
Regina was awesome!
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September 2024 by Anne Lall
Helpful and responsive.
