Shoe Stores in Sault Ste. Marie, ON

“review date: february 16, 2024customer service date: january 27, 2024i was in the market for an under armour winter hat, as a gift for a friend's daughter. hr lash (HRL) came up on a google search, and it was smooth sailing after that.given that it was a saturday afternoon, i phoned the store to ask a few questions about shipping. i was greeted by the owner, herb lash. he was very friendly, personable and answered my questions in full detail. he wasn't in a rush, yet was efficient in handling the phone call.even though my order was tiny, he treated me as if i was spending hundreds of dollars. herb provided great customer service that is few and far between these days with companies. ⭐website for the most part was straightforward to navigate and use. only suggestion i would make is for HRL to indicate who they actually use as a shipping provider (it's canada post) so folks can prepare accordingly.i prefer NOT to have product delivered to my house because of past theft issues. so it's great when websites offer canada post (i can then ship orders to the post office for peace of mind) or major couriers (purolator, UPS, fedex) that have drop-off locations in case i am not home.i punched in the order same day, and the hat got shipped out monday from sault-ste marie, and reached my hands (in hamilton) on a wednesday. the hat arrived in proper condition and was as described. the hat as a gift was well received and appreciated by my friend's daughter.pricing was fair, and the discount provided, helped finance the shipping cost, which in itself was fair also.it's nice when the opportunity allows, to buy from and support an ontario-based business. sometimes HRL has sales, so folks can enjoy some deals on the company's offerings. HRL has been around for over 100 years, and they should be around for a good while yet, with how they focus on trying to treat customers fair.bottom line: i would look at HRL again if i was in the market for items that they carry. i would recommend others to shop or at least consider HRL as a clothing store of choice also. ??update ? february 16, 2024: herb responded to my e-mail this morning, and has added canada post as a defined shipping option on the website. this is excellent; so that customers can get orders shipped to their property or to the post office.”

“They always carry a beautiful and wide selection of footwear. Staff is knowledgeable, friendly and helpful. Found some beautiful and comfortable clogs, I have been wanting to buy for sometime. I absolutely love this store. If you want style, comfort and great selection...this is the place to go to.”

“What a great selection of unique Northern Ontario items. Hats, scarfs, mugs, jewelry, blankets, ect. Owner was pleasant to talk too.We used there photo props. LolLook at the leaves in the background!!! Early Oct is a great time to go there to see them changing.”

“I've been looking for bear grease to protect my new amazing mukluks for weeks to protect them from the salt during my journey across Turtle Island (Northern Ontario to South America!) to deliver a message of peace between all the nations of Mother Earth and my new friends at the store totally helped me out and even put the stuff to protect my boots on for me!! I'm really grateful I made new friends there that were so helpful✌????????????”

“I have to be honest, I'm starting to realize that I basically have to make my Mark's purchases online... Every time I try to go into the store, they either don't have what I am looking for or just don't have it in my size...”