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October 2024 by Matt Griffith
Very honest, competent, and friendly.
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August 2024 by Alexis Storm Hall
Ken and his team are incredible! I will absolutely recommend them any time. Ken provided amazing customer service and went above and beyond my expectations. I had a blown out tire and he made calls to find me one and got me in last minute to help me out. I will be going to this shop for any service they offer moving forward. Amazing group of people.
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July 2024 by D CL
Loose lug nuts checked tighned charged 1/2 labor 300 kms later one lug nut missing and all rims loose. Had them tightened and a l ug nut replaced for free at another shop. They did inspect suspension etc. trim piece was hanging down also not sure if just bad luck or a coincidence. Went back and complained wasn't refunded any money. Won't recommend this place they only want your money zero customer service.
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July 2024 by Carly Breckenridge
One of the most reliable automotive garages in town! Hands down!
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March 2024 by Daniela Slater
I really like this place! They're always so kind and honest! After bad experiences with other mechanics, I feel very comfortable here.
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March 2024 by Andrew Barbeau
Been going here for almost a decade now, always great service.
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November 2023 by Nick Ortega
Positive call when I needed to ask a few questions. Very professional and would recommend them for there services.
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November 2023 by Aravind Manohar
Good service
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November 2023 by Evelyn Bailey
Remarkable service. Honest & thorough. Highly recommended.
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September 2023 by Ryan W
If you're reading these google reviews, it's probably because you need to get your car fixed and you're not sure where to go.Trust me, this is one of the times you can just trust the google reviews.I was driving through the Soo with three kids and a dog, towing the trailer for a week of camping, when my jeep started spraying oil everywhere!I called Reliable, and they were booked for a couple days - actually a good sign when you think about it - but got me in as soon as they could a couple days later. That worked out great, because I got to enjoy the first couple sunny days on the beach, and then my appointment was on the first rainy day!Reliable is an old family business for like 7 decades, and now Ben and his team are continuing that tradition.They were friendly from the start, and only took a few minutes to diagnose the source of the leak - a cracked oil cooler.When no supplier in town had another OEM part in stock, Ben went to work and tracked down an after-market version that is even better, since it is aluminum and won't crack like the OEM plastic one did (a known issue with jeeps, if you google). It was a 3 hour job to replace it, so Ben offered to give me a drive somewhere. When I asked to go to walmart, I didn't realise it was 10 minutes away on the opposite side of city, but Ben drove me himself no problem. I got all my shopping done, and then Ben sent a driver to come pick me up. What service!When I got back Paul the technician who did the work was very friendly and showed me the broken oil cooler and let me see exactly how it had failed. He told me all about the work he had done so that I could really appreciate the job. Paul also went and checked the other fluids for me, and also replaced some unrelated bolts that he saw were missing! No charge for that on the invoice that I could see. The final bill was only a few dollars more than the estimate because they had to add some oil, and in total - although more than I had to spend on car repairs right now - was much less than the horror stories I had read online of other jeep owners.So not only did these guys do great work and great service, but I really enjoyed talking with them. You pretty much felt like you'd been friends for a while - old buddies maybe. It's enough to make me want to live in the Soo so that this could be my regular shop!So if you're in trouble, trust me, just call these guys!
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May 2023 by sachin garg
One the best mech shop in the town.
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May 2023 by Mike Maguire
Honest and good service!
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January 2023 by Jame Lesage
Awesome service received from Reliable Automotive. Quick diagnosis and warranty work. I will definitely use them for future work.
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October 2022 by Michelle Withers
The name says it all! Reliable service that you can trust. Have been a customer for a number of years, always a great job done on my vehicle. Fair prices, always able to accommodate my schedule and get me to work on time after bringing my vehicle in.
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October 2022 by Terry Wilding
Each n every time one our vehicles needs attention, the crew at Reliable Automotive are willing n able to complete the service.
