“I live in Chatham. I had originally gone to Chatham branch on St. Clair when I needed to put money in my account for tomorrow. Unfortunately had a surprise. I counted all my change and separated different coins in bags. I had apologized to the teller for all the change. Her co-worker told her to refuse me. I didn’t know I could be refused and also didn’t appreciate this suggestion and it upset me. Took my bags of change and drove to the next town over. I didn’t get the teller’s name at the Blenheim branch, but she was so nice. I explained what happened at St Clair branch, and, I needed to put money in my account for tomorrow. Apologized again for all the change. She gave me rolls so I could roll my change and then deposit my money into my account. A listening ear and kindness go along way.”
“I have recently moved into the area and had to open a new bank account because my own bank doesn't have a branch or even a ATM close by.The staff at BMO were great, very helpful and friendly ?”