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February 2024 by LOVE Y
Good quality
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January 2024 by David 7664
Great selection and prices.
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December 2023 by The Whitney on Redpath Management
Purchased a faucet on line. Went into the store to pick it up. The gentleman was extremely pleasant and it was a very easy process. Will definitely order from York Taps again.
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November 2023 by Ehsan Alaghband
I recently bought a shower and bath tub from Amir. He helped me through the entire process of selecting for a system that fits my needs and budget. He was quick and got me exactly what I needed. Definitely recommend this place to anyone looking to redo their bathroom or kitchen!
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November 2023 by Mahbod Ebrahimi
Nice place! Hasan (the owner) is a good guy. Good service as well. The guy who sold me was nice (I think his name was amir). Will recommend this place!
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October 2023 by Monty Taimish
Great customer service. Good prices. Hasan went above and beyond with the suppliers. Very knowledgeable I’m happy with the service. I will be coming back when I’m ready to do my other bathroom.Thank you York Taps
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October 2023 by Jackie L.
Amazing customer service. We bought our shower heads from York Taps five years ago and when we came back recently to look for a part, they were able to find our order in their system and help us source the broken part. Shout out to Ali for going the extra mile.
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August 2023 by Eco RV
Be careful when dealing with this shop. They will not honor their own return policy, and one of the guys is not easy to work with, especially when you are in the situation of missing the hard to find parts that should have come with the product. You might have to be on your own when it's their responsibility to make sure you should have at least the parts coming with the product. When you went out of their door. Good luck. Too bad, period.
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August 2023 by Ray C
Run down place, no one greeted me or asked what I was looking for even though I’m the only person there.The store is messy, looks like a rundown dollar store and an old home hardware store got together and had an ugly baby.They have a couple of Toto toilets on display but found them cheaper at nearby store Home Comfort CentreSome questionable looking sinks and shower faucets also displayedSpent about 5 mins inside and it made me want to leave
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August 2023 by Kay Y.
I had visited 2 times to this store and I had pleasant experiences with the sales person name Maz.He was very kind and knowledgeable.Thank you so much!
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July 2023 by Zubair H
Writing a detailed event of today’s experience. Went to the store looking for a Toto toilet. The gentleman (did not get his name but seemed to be the owner), showed me some options. I did my research and settled on a Toto model. I received a price and through a quick research for same model, found a lower price at a nearby store. I then asked the salesman to match it and he agreed as long as I pay cash since he’ll be saving the credit card fee (I was still paying the taxes). We both agreed on an amount, I then went to take money out of the bank machine. Drove my car to the loading dock, the owner loaded my trunk and then asked for the money. I asked for a receipt simply acknowledging my payment. He said it was a cash deal and nothing would be provided. Without any further conversation, no debate/explanation, he unloaded my truck and said I wasted his time, I was left shocked with his behaviour. Then he had the audacity to say if I still wanted it without any payment acknowledgement. I told him politely that if he treats customers in this manner, then I can’t trust to do business with him. I left without the toilet and a really bad experience,
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June 2023 by Charlene Jones
We were in a pickle and had a few short end of day hours to remedy. DS was especially helpful, from the moment we walked in until we laughed our way out at the end with what we needed. We would highly recommend York Taps from customer service to quality of products and pricing!
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April 2023 by Devin Y.
I'm a fan of this place. great customer service: they are always there to answer the phone, and very friendly. No wasting time on hold!Their prices are fair, and they have a great selection of modern plumbing fixtures in a range of finishes. Really - you don't need to go anywhere else.
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March 2023 by Angie Wong
Excellent customer service plus a variety of product selections to choose from. I am pleasantly surprised and pleased when I stepped into the store. Products are well displayed and their sales representatives - Ali and Derek are super helpful, not just before sales but after sales too. Your professionalism and service is much appreciated.
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January 2023 by Rob M.
I emailed York Taps on December 28th at 3:42pm to inquire if they would price match a Toto toilet I had found at another store for much cheaper. Jasmin at York Taps responded quickly at 3:53pm to say yes, they would price match and that I could call or stop in as they do have it in stock.I responded to Jasmin's email 6 minutes later at 3:59pm saying that we would head over to the store shortly as I understand it is open until 5:30pm (that's what their Google profile says is their closing time on Wednesdays. There was also no mention of holiday hours and considering how quick Jasmin responded to my email, I assumed they were open).We arrive from across town in rush hour traffic at 4:50pm only to find the store closed. I emailed Jasmin at 4:55pm to express my disappointment and never even received a response with an apology or explanation.If this is an example of how little they think of customers, then I would suggest you buy from another bath store - there are lots of them in Toronto who will show you far more respect.
