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October 2024 by antonio riccio
Couldn’t be happier visiting Nikko at TwinHills Ford. Nikko is a class act!!! His knowledge, expertise and humble approach made signing easy!
I’m extremely satisfied with my experience. He was kind and made the process extremely enjoyable and fun.
Purchasing a vehicle is not an easy process but with Nikko, you are guaranteed to leave with a smile on your face. He made our whole family laugh the whole time!
Strongly recommend seeing Nikko for any of your Ford Leasing needs.
He will most certainly be handling my company fleet leasing as well in the future.
Thankyou TwinHills and Thankyou Nikko for helping me out.
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October 2024 by Thanasi V
This is the place to go for your companies fleet needs. Nikko did an excellent job helping us find the perfect vehicles for our fleet offering great service packages at competitive rates. It was so refreshing to deal with someone so down to earth who listens to your needs and truly wants to help.
Thank you Nikko and Thank you Twin Hills Ford, would definitely recommend to anyone looking to upgrade their fleet at a good price.
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October 2024 by Garett Armstrong
Had a great experience purchasing a vehicle with Luke Maingot. The process of buying was quick and smooth. Highly recommend seeing Luke if you're in the market for a Ford vehicle
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October 2024 by Marcanthony
My experience at Ford Twin Hills was successful thanks to Nikko Leasing car sales associate. His positivity, confidence and knowledge. Helped me purchase my first car 2024 Ford Maverick. I refer Nikko to anyone interested in leasing/ financing a vehicle.
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October 2024 by Charlie X
I picked up my Bronco Raptor from Twin Hill Ford Lincoln last month, and while I’m happy with the vehicle itself, the buying experience was far from ideal. The sales representative, Luke, held onto my certified cheque for five business days, which caused an unnecessary delay in getting my car. Communication throughout the process was unclear and frustrating. Because of this, I wouldn’t recommend this dealership to friends or family. The car is great, but the service needs improvement.
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October 2024 by Suzanne Marples
Took the car in to have an inside bumper put on the driver's side. When we went leave they had messed up the drivers door. Don't go there they don't know what they are doing. Stay away.
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September 2024 by Sahar Kajbaf
The service was great!
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September 2024 by Shayan Nezhad
Service was amazing, very hospitable
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September 2024 by PS Richmondhill
Sina at Ford provided outstanding service during my recent visit. He was knowledgeable, attentive, and made sure all my concerns were addressed. The communication was clear, and I appreciated the updates throughout the process. I highly recommend Sina for his exceptional customer care and professionalism.
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September 2024 by Amin K
I recently had the pleasure of working with Sina, the Service Manager at Ford, and I must say, the experience exceeded my expectations. From the moment I walked in, Sina’s professionalism and attention to detail were apparent. He took the time to listen to my concerns and ensured that all my needs were met with the utmost care.
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September 2024 by Brandon Morash
Stopped in to check out a Maverick and had a very good experience. Luke was great! No pressure, no sleazy sales tactics just easy going and a pleasure to talk to. He took the time to answer all my questions and explain all the details of the vehicle.
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September 2024 by martin berger
I walked in on a Saturday afternoon. Everyone was on their cell phones. No one stopped what they were doing in the showroom until we went to the front desk and had to ask for help. The salesman on his cell phone in the seating area was the one the kid had to ask to help us. Customer service should always start at the front.
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September 2024 by Reza Kajbaf
Sina was great to deal with. Very knowledgeable and helpful. I'd recommend.
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August 2024 by Andrew Smitten
Terrible service ?
Had a nearly new Bronco in that was having issues and there was a active recall that was put out. Took the Bronco in for a oil change and to have the recall taken care of. After leaving after the service the vehicle began to shutter and wouldn't go past 40 km. I brought it back and was told that they can't look at it and it would be a week to have it seen. They were not willing to provide a loaner vehicle or a rental or any assistance.
I (crawled) my Bronco to the next closest Ford dealer. They looked right at my Bronco and determined it was the recall thats was never taken care of or even looked at the vehicle computer system was just reset....they stated they didn't have the part but they let me leave my Bronco with the. and provided me a loaner car for the mean time. Two days later had my Bronco back and no issues (Shout out the Ford dealer in Aurora!!!!)
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August 2024 by Yaakov Tumarkin
Terrible
