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November 2024 by AEG Consulting Canada
November. 18 '24.
Morning, 9.50 am.
Failed to pay, due to self checkout issues.
Bad organized process.
Cashier left , didn't assist.
:
Cashier left me (eye contact :) ) right the same time when I appear to pay for my items. Left me in register area, I have to go through self check out.
Nobody in area : neither customers, nor cashier, or assistance. Not busy time, no customers in store.
I started my routine through self checkout. It was okay, then the more and more communications from the machine, and I see the machine is alarming for assistance.
NO ASSISTANCE provided. I tried to manage, some was successfully scanned, then stuck again. My Christmas Accessories were so wide. They were not visible on scanned items area. Everything became a mess. The machine is not working properly, because of size of accessories (more then 1m.) , literally no space to arrange. They were on a floor. I don't really liked this all together.
My Christmas Accessories should not be from the floor.
I left everything, was not able to close transaction. Machine continues to beeping. Nobody around.
I spent around 15 min !!!! in communication with machine. I spent around 30 min in store to collect the items I wanted to buy, and almost same time in customer service area.
The transaction around $60 didn't happened today.
Same cashier appear when I was on my way from the store.
My review, I would like to address to Management team. To provide extra Training hours for cashiers and improve Customer service.
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October 2024 by karen reiss
When I checked out the item I scanned and paid for was a different price than posted in the aisle
I brought this to the attention of the cash staff
Staff didn't understand what I was telling him I repeated myself with no luck
Another Staff came over and asked me if I wanted chocolate to make up the difference
I wasn't interested in any chocolate
I wanted a refund
I was eventually given cash for the difference
Not a very good experience
Time wasted
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October 2024 by B
I like that this Dollarama is in the same plaza as the no-frills, which makes it convenient. I absolutely hate the self cash out machines. They are understaff, which is so unfair. But that’s big corporations for you.
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September 2024 by Dragan Ristivojevic
This place have something for everyone
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September 2024 by 현대음악학원
I like the variety of items
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September 2024 by Darya Hosseinihesar
Good store
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July 2024 by R IP
Great store
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July 2024 by Alex M
Dollarama aka deal-arama
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July 2024 by Ellena Yoon
I visited here on Wednesday July 3 around 7pm. The asian staff was blocking the self checkout kiosk and yawning yawning. We asked for the help but her reaction was very rude.
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July 2024 by Sungjea Bae
Super bad customer service
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June 2024 by Bajinder Singh
Nice place
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June 2024 by Bahar Farrokhzad
Clean and organized but small. Probably smaller than all the dollaramas you've seen.
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June 2024 by William Chen
Like any other Dollarama.
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May 2024 by Rich Ng
Got what I was looking for with no lineup at the self checkout.
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April 2024 by Jim MacDonald
Low prices, low quality on many items, but you usually get what you pay for. The self checkout does not seem to like most people. Try to avoid it if you can
