Best Buy is an electronics store chain offering a wide range of products, including computers, mobile devices, TVs, and video games. They provide services such as online reservations for in-store pickup, free shipping on orders over $35, and a Low Price Guarantee. The store also has Geek Squad Agents to assist with technology issues. Customers have praised the store's exceptional service. One customer appreciated the help of the mobile desk staff for their patience in explaining the different iPhone options and ensuring credits and discounts were applied. Another customer commended the team for their outstanding efforts and exceptional customer service. Additionally, a long-time customer expressed satisfaction with the professionalism of the staff, including those who recently helped them find the right appliance. Customers have also had great experiences with the friendly and helpful staff. Greg was praised for his assistance in finding the needed items, while the Geek Squad team, including Glen and Jhanatan, were commended for their excellent service and knowledgeable advice during laptop repairs and product purchases. Robert, Anthony, and Yasaman were also recognized for their patience and problem-solving skills in addressing customers' requests.
I had a great experience at Best Buy today! Greg was very helpful and made sure I found what I needed. He was patient, and the whole team at this store is friendly and ready to help. Thank you guys!
October 2024
I am satisfied with Best Buy as the staff is knowledgeable and respectful. Today, Fadi and Azadeh were especially helpful. Thank you so much
September 2024
We had a great experience with Azadeh. She was very knowledgeable and had valuable information about laptops. She patiently helped us to pick the right one.
