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January 2024 by Rula B. Morcos
Very friendly and great location
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June 2023 by Colleen
I asked to clean a purse here, they said no problem. There was a strange smell and some scuff marks, yet it came back exactly the same and still had an even stronger pungent smell to it. They barely did anything and I paid 50$ for nothing.
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March 2023 by katyoon h
Bad behaviorThey can not taking time for customers.No patience
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January 2023 by Ben Lall
Gave two suits for dry cleaning. Nothing special just regular dry cleaning cost me $35 each!! Way too expensive. Not going back here again.
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December 2022 by Debra Nair
Took 2 evening dresses in for slight hem opening and under arms take in. Was told it's too much work. Another dress needed a 1/2 inch stitch at the neckline charged 12.99 and said she would steam it for free. Upon pick up she took it off the hanger rolled it up and handed it to me. No hanger no bag. Why bother steaming it? I walked out with the evening dress scrunvhed into a ballService: Alterations
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October 2022 by Jennifer L
Friendly staff and service excellent! Dry cleaning professional highly recommended ❤️
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September 2022 by Keily Coleman
Outstanding experience!!! Definitely hire them again.Service: Clothes pressing
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August 2022 by Karina Davidovica
Unprofessional and very expensive. I have asked to call me for pricing before processing, but no one called me as promised and after they charged me ridiculously.Service: Dry cleaning
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May 2022 by Kristy Muckle
One week ago I dropped a pair of jean to be hemmed. I specifically requested a European hem (original hem of the jean), which maintains the style of the denim and does not make the denim look as though it has been shortened. This was printed on the receipt. Upon picking them up, this work was not complete in this manner, effectively ruining the look of the jean. The jeans had the store tags on, they cost $300, which is why after paying a premium price, I wanted to invested in this more costly process. A "regular" hem was used. The explanation given for the incorrect work was "we were busy". The bill was adjusted to reflect the cheaper workmanship, which looks cheaper than what was requested. These jeans are effectively ruined. At no point was there any attempt to offer a refund for the incorrect work (I still had to pay for the "regular" hem) let alone to cover the cost of the jeans. I have been using their cleaning and tailoring services for over 12 years (this location at Longo's and on Bayview at High Tech). I will never return or recommend this utterly unprofessional business again. Off now to post a Google Review and on all my social media accounts. Oh, and if the owners of the store want to dispute the above, the account was not listed under my name, it was under my husband's... so your records will not show my name, but here's the receipt number: 02-4035 at the Longo's location. Go ahead, look it up.
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May 2022 by kmmu4879
I specifically requested a European hem (original hem of the jean), which maintains the style of the denim and does not make the denim look as though it has been shortened. This was printed on the receipt. Upon picking them up, this work was not complete in this manner, effectively ruining the look of the jean. A "regular" hem was used. The explanation given for the incorrect work was "we were busy". The bill was adjusted to reflect the cheaper workmanship, which looks cheap and ugly.
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May 2022 by Michele D.
One week ago I dropped a pair of jean to be hemmed. I specifically requested a European hem (original hem of the jean), which maintains the style of the denim and does not make the denim look as though it has been shortened. This was printed on the receipt. Upon picking them up, this work was not complete in this manner, effectively ruining the look of the jean. The jeans had the store tags on, they cost $300, which is why after paying a premium price, I wanted to invested in this more costly process. A "regular" hem was used. The explanation given for the incorrect work was "we were busy". The bill was adjusted to reflect the cheaper workmanship, which looks cheaper than what was requested. These jeans are effectively ruined. At no point was there any attempt to offer a refund for the incorrect work (I still had to pay for the "regular" hem) let alone to cover the cost of the jeans. I have been using their cleaning and tailoring services for over 12 years (this location at Longo's and on Bayview at High Tech). I will never return or recommend this utterly unprofessional business again. Off now to post a Google Review and on all my social media accounts.
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January 2022 by Tony Touch
I've been going to this dry cleaners for a few years now, and I wouldn't go anywhere else because I've had nothing but positive experiences. I usually come here for dry cleaning my canada goose and cashmere jackets, (I also noticed that they replaced their dry cleaning machine last year to the latest one appareantly, which gives me a peace of mind to know their equipment up to date) along with altering pant legs and even one time to replace a broken zipper on my bag. They do it all. The lady is so nice, the work is professionally done, and price is much better than the dry cleaners in my old neighbourhood. I highly recommend!
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October 2021 by Greer Menzies
I was having a flat bed sheet made into a fitted sheet. She cut the sheet to the wrong size and then had to sew it back together. She said I’d never feel the seam that ran down the bed where I lay and across the top where my head is. The sheet is not only too big but the corner elastics don’t fit properly around the corners. What a waste of money!Service: Alterations
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June 2020 by Emilia Andonova
Very unprofessional! I had a T-shirt with a very small light brown spot on it from sunscreen spray. They told me that will try to remove it. I went back after few days but they forgot about the shirt and took them a week to find it due to misplacing it. After 2 weeks the shirt was ready the spot was not removed and not even a change of colour. She told me that they couldn’t remove it after trying 3 times to clean it. She did not want to refund me anything even though I was a regular customer and said that it was my fault if I don’t believe them that they tried to clean the shirt. The shirt looked exactly the same as when I dropped it off. She also gives discounts for dry cleaning the shirts but she does laundry instead. I found this out because she made a mistake with my husbands shirts charging regular price in the receipt but when I picked it up and had to pay for it I told her that she gives me discount. She went back on the computer and she had to give me the discounted price but when I got home the shirts had a dry cleaning sticker with a number on it which I never saw before. She was charging me dry cleaning price for $5.99 but doing laundry instead. Will never go back. Poor customer service, THIS REVIEW IS FOR YOU GUYS NO ONE ELSE, my husband is in the system not my name.
