-
February 2024 by Roshan Raj
Closed for renovations
-
February 2024 by Arashdeep Kaur
I ordered pre pack and medium fresh pack ice cream. They gave both the fresh packs in the small packing. I didn’t get what I paid for. They didn’t read the receipt and gave small size boxes.I ordered on 12 feb, 2024- 2:36 pm
-
February 2024 by Syed Abbas Pasha
Roger helped pick up wonderful birthday cake for my daughter today. Great guy and he has some creative designs at the Baskin Robbin location in Yonge Street in Richmond HillThis was one of his own creations Cookies and Cream base with 10 ice creams scoops.This cake was a big hit at daughters birthday party todayGet in touch with him.Dietary restrictions: Opted for nut free cake
-
January 2024 by Manan Shah
Worst customer service ever. Avoid this location
-
January 2024 by Ankita bhanderi
Went to the store at 8:50pm and the store was closed. There were 2 girls inside who were at the front and saw me but didn’t bother to serve a customer even though the closing time is 9:00
-
January 2024 by Pearl
Terrible customer service and terrible portion size. Save your money and time.
-
January 2024 by marc russell
Having promised my 10 year old daughter a quick cone, we arrive to a locked door at the Yonge and Elgin Mills location (10520 Yonge St, Richmond Hill) and rudely informed with hand gestures pointing to the hours of operation that they were closed. When in fact it wasn't closing time as clearly shown on the clock above her head (see photo). Not a catastrophic incident - I get that. But tell that to my daughter waiting a week for her cone. It was nearly closing time and probably a long day for the staff - I get that too. With an explanation, an apology maybe, that they thought there would be no more customers and cashed out, or whatever the reason they did not have 60 seconds to serve us (45 second to make the mini cone and 15 seconds to tap the visa card). Instead we get a rude hand gesture, and told it was past closing time, when in fact it clearly was not. Really just the bad attitude that set me off. Anyways, I have choices, I'm close to the Major Mackenzie and Leslie store (where the service is always great BTW), but because I choose this location there was no time to make it there before the "real" closing time. Anyways, I see no reason to visit this location anymore.
-
November 2023 by Stella Wong
The donut cake turned out really cute and the kids loved it. Thanks for the great service!
-
November 2023 by Faezeh Kazemi
I prefer enjoying Baskin Robbins ice cream outside of the store as the limited seating inside makes it uncomfortable. Despite the slightly higher price, we love the variety of flavors they offer.
-
November 2023 by Jessica Rattle
Closed at 8:30pm when the sign says 9pm. Online says closes at 9:30pm.Regular occurrence at this location. Posting publicly now so others don't get the disappointment of wanting an evening treat and coming here.
-
September 2023 by Sparky
This location was closed due to the pandemic but has reopened with sky high prices. I guess if your flush with cash and have a hottie you need to cool off this is the place to take her. I'd rather pick up a tub at the local grocery store and chow down and save some money.
-
September 2023 by Bhavin Odedra
Really nice place to visit for ice creams, shakes, and cakes, etc.
-
September 2023 by Carol Zhang
Staff Roger is very enthusiastic. And the cake is great！
-
September 2023 by Mel L
Been here several times and Roger has been a great help providing exceptional service. Highly recommended.
-
August 2023 by Jessica Gosio
Such a cute yummy cake! Roger was very helpful and efficient! :)
