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May 2024 by Daniella G
Perfect. Best ice cream. best service in richmond hill.
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May 2024 by Alick
Just ordered this beautiful cake, and it was absolutely delicious!
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May 2024 by Willie Ma
One of the best Baskin
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May 2024 by hannah zheng
I ordered Cookies N Cream Fudge cake for my kids here, and it was so good! They love it! A really good place to go for ice cream and cake!!!!My kids’ favourite! Nice, new, fancy decoration!!!❤️❤️❤️
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May 2024 by Kit Wil LT
Ice cream is the ultimate comfort food. I love their banana split sundae and their service is great. And I ordered this beautiful cake for upcoming mother’s day, what a good choice! : )
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May 2024 by Helen Wong
Such a lovely Baskin Robbins! ❤️❤️❤️ It’s family owned with friendly, kind and attentive service! It’s newly renovated and clean, and the cakes look amazing! We had mango tango, wild n’ reckless, and cotton candy! All were so yummy! Will definitely be coming back to order cakes next time! Thank you! ???
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May 2024 by Oliver LT
Kid-friendliness: nice birthday cakes
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May 2024 by Tina Badiani
Amazing staff! Everyone is so kind, quick service, and amazing ice cream :)
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May 2024 by Ashley Klip
Everyone was so kind and the service was great!
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April 2024 by Erin Smith
Love BR! Had my favorite chocolate peanut butter ice cream today ! Great customer service, newly renovated store looks amazing ? the new owners were very friendly. I will be back for sure.
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March 2024 by kim Jk
Cant even find one single BR store which is kind near my area . Bought 2 small fresh pk one is fulled and one is like picture. Well it seems like byebye to BR
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January 2024 by Amatulla Lokhandwala Panwala
Paid $10 for 2 small scoops of ice cream part of the Sundae double scoop. Amount of ice cream was suitable for a toddler. The quality of ice cream was average, not at all comparable to Kawartha ice cream. I was extremely disappointed, I could have paid less than $10 for 2 L of Kawartha ice cream and actually enjoyed the ice cream quality and taste and been happy with my purchase. Baskin Robbins was a complete waste of money, never returning. Nobody else was in the store other than me and staff seemed unengaging.Take home BR ice cream costs are still considerably expensive and not worth it, given the quality and quantity.
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December 2023 by Julie
I prefer another
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December 2023 by Chelsa L.
One of the most ridiculous experience, found a hair when scooping the ice cream with a spoon, told the girl working there, she gave us a new spoon instead ??? (The girl who worked on Nov 19 evening)(And the quantity is half of the normal, it’s a hollow ice cream scoop ????Replying to the owner:Right, that’s after we ask for a new scoop. If we didn’t, we’ll be having the original scoop with hair + a new spoon.Not sure what made you think that we did not ask for a replacement. It’s ridiculous that we have to ask for food replacement ourself when there’s a hair in the food. The norm will be the server provide an exchange themselves. (Or maybe your location is being special in these kind of incidents)About the quantity:When we put the scoop (from the cup) into the cone ourself (she did not offer help when she gave us the wrong order instead of cone order, but be like you got a spoon, you can do it yourself), the scoop is half (semisphere).Another order as well, it appears sphere, but hallowIt’s not our first time being in baskin robins, we can feel a big different.
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December 2023 by Carrie Wong
The girl very nice and helpful I was confused in cakes she gave a wonderful customer service .
