“My friend and I came here and had the best experience ever. The worker (unfortunately forget her name) helped so much she was the best, helped with sizing and helped us decide what we wanted and was very friendly and encouraging! Best experience I’ve ever had at a store she rocks”
“I get a little flustered with malls and crowds. Kelly and I'm sorry I didn't get the other employees name went out of there way to help me and I just can't thank them enough. They were friendly and very helpful. Made my day.”
“My experience at Old Navy, Stone Rd. Mall was excellent.
The lady by the name of Sana helped me twice with a super attitude and a big smile.
The service was professional at the cash register and at the fitting room.
I left the place feeling I had accomplished what I was after.
Will be back because of Her honest approach and professionalism.
My daughter appreciated Her suggestion about the loyalty system.”
“the BEST location!! I called in about a product and the employees were super helpful!! Just the nicest people ever!! And the location is so refreshing and pretty as well!!”
“**I wanted to edit my original review. Customer service was amazing and called me this morning. Both of my items were available for pickup today (I actually missed one of the pickup emails in my junk folder) and they are as beautiful as they always are. Really appreciated the phone call!
They have wonderful products but the delivery times are very frustrating. I ordered 2 separate items at the beginning of November so that I would have them in time for Christmas. Only one of those items is ready and I went to pickup at the Guelph pickup location and it is closed until further notice. There is never much solution from customer service. As beautiful as their items are, I wouldn’t order again simply because wait times seem to be double what they say they will be. It was supposed to be 3 weeks plus shipping and it’s been well over 5 weeks for both. Who knows when the pickup location will be open again. These are two items I won’t have for Christmas now!”