Canadian Tire is highly appreciated for its helpful and caring staff, especially in automotive services. Customers have praised the team for going above and beyond, especially when dealing with emergencies like flat tires on busy highways. Staff members are described as kind, helpful, empathetic, competent, and friendly, often staying after hours to assist customers in need. The automotive repair team, including staff members like Sally, Jacques, Lisa, Cavin, and Sally, are recognized for fixing problems quickly and at reasonable prices. However, some customers have expressed dissatisfaction with the store's stock availability, noting that the Prescott location often lacks the items they need, especially during sales, leading them to visit other nearby stores such as Brockville, Kempville, or Morrisburg. Overall, Canadian Tire is known for its excellent service and friendly staff, though some locations may have limited stock or less competence compared to others.
Lisa and Jacques are amazing from the auto department! I came on Saturday, traveling from Michigan with my family having car issues. They took me in before closing and did a diagnostics and found that my alternator needed to be replaced. They were all informative and very friendly. Thanks again!
February 2026
Service is awesome. Everyone is so helpful no matter what I am looking for.
October 2024
Biggest thank you to the team. We got a big rip in our tire during a busy day. They took the time to help get the help we need.
