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October 2024 by Angeline Carreau
staff is extremely rude and uncooperative.
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October 2024 by Ashley Kenyeres
In my 11 years living here, most of my encounters at this place have been negative and rude, although I will say in the past year or two the employees have been nicer. The problem is, half the time I try to go to this post office during regular hours, there's a note on the door saying that they're closed. Today I went at 12:45pm on a Thursday and they had just closed for the day. This happens pretty frequently, and it's frustrating when I take time out of my busy day to go there, and not receive the service I need. The mail carriers however have always been pleasant, but sometimes no mail comes for days.
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September 2024 by Lorilyne BradshawMyke
The post office location is the pits for a resort town. It needs relocating. No parking & its dangerous crossing there with the blind hill & all the traffic .With all the parcels delivered now a days I'm sure there is no space to store it all ? Just a guess. We wish we had the option to pickup mail at super friendly Bala Canada post. Much closer for us, lots of parking in it's actual " parking lot".
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August 2024 by K T
No notice left despite receiving notification on my app one was left. Along with my cameras not seeing anyone.
Called in to inquire, women working the phone wasn’t very helpful. I let her know I received a notification that delivery was attempted when I tracked my package but no card was left. She said oh yeah that means it’s here. ( meaning this location) like it’s normal to lie about attempted delivery.. Obvious this location has no care for Canada posts standards. Driver is simply deciding not to deliver. (Three small packages)
Reported this issue to corporate.I advise you to do that same if this is happening to you also.
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December 2023 by ewa white
Called the Port Carling post office on a Friday and was advised by a postal worker that they would hold a package for me for two days since I was away and couldn’t pick it up. They sent it back anyway with the explanation “it’s Christmas “?So Merry Christmas to you since now I have no gift to give and dont even get me started on the totally unessary carbon footprint
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October 2023 by Craig Downes
this place must be short staffed as they are closed every time i got to get a package
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May 2023 by Bj Stevens
The lady everyone is referring to is a NIGHTMARE! She sends mail back even though she knows who you are. many ppl have reported her to head office with nothing done! But lets not forget to give credit where credit is due! The post master Veronica is AMAZING , always goes above and beyond and is always trying to fix Grumpys mistakes. Well done Veronica! You are the reason we keep coming back! And good for you for ALWAYS staying so positive when you have to deal with that negative nancy every day!
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March 2023 by Kristi S
There are 2 good/helpful employees and one complete nightmare to deal with. We all know the one. Before you can even speak, she is giving you a reason why something can't be done. The only wayshe has kept her job... Unionized. Avoid this location if you can.
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February 2023 by tao davidson
Half the time it’s not actually open when it should be. Update your operating hours!
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January 2023 by James Smith
Very poor service, very rude and unprofessional. Will not even look for a package that is not directly in their line of sight or check newly arrived mail. Phone rings picks up and hangs up. This is what our tax dollars are paying for? Fire the office staff and hire someone who enjoys their job and provides actual customer service. I wish I could give a 0 star rating but that's not an option. Very disappointed!
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December 2022 by Celine Wood
Staff returns packages without notifying receiver that package has arrived. Extremely rude and unhelpful.
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November 2022 by Jack Reed
Extremely rude staff. They do not do their job and try to make everything as difficult as possible.
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November 2022 by Shalom Tzvi Shore
Hours are incorrectly marked. Services are closed Sundays, only PO boxes are accessible.
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November 2022 by amber
ill never go hear again the lady that works the front desk should have been fired along time ago or they may as well shut right down because they dont want to ever do there job the lady is ignorant refuses to do anything helpful everytime ive walked in there ive had to travel to bracebridge toget what i need done and never have any problems any place else this place is so incompetent don't bother using this business and if you have you will know what I'm talking about
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November 2022 by Slime Corp
Straight up lazy I had a package sitting in pending delivery for three days my house is five minutes from the post office