Pickering Toyota provides a positive car buying and service experience for many customers. The sales process is frequently described as pleasant, with several sales agents highlighted for their dedication. These agents are noted as being friendly, efficient, respectful, and kind, often going above and beyond by staying after hours to help. They are characterized as transparent, honest, and helpful in answering questions and working to secure a great deal, which contributes to customers being extremely happy and pleased with their purchases and the smooth process. The service department also receives strong praise. The service and parts team is called par excellence, with specific advisors noted for being respectful, patient, and friendly. They take time to thoroughly explain necessary work, are cognizant of customer budgets, and address concerns with a smile, putting anxious customers at ease. This combination of dedicated sales staff and exemplary service advisors leads many customers to state they will definitely return and highly recommend the dealership.
Fast and reliable. Good record keeping. Very attentive service and their time and cost estimates are accurate.
October 2024
Idrees was fantastic at helping us get into the vehicle that we wanted. He was friendly, efficient and very helpful with answering our questions. We are extremely happy with our purchase and would definitely go back to this dealership!
October 2024
On the road and was concerned about my tires. Popped in to Pickering Toyota to have them checked out. Best decision I made. Krishen Persaud and the rest of the service/parts team were par excellence. Discovered my brake light was out and the bulb was changed all with a friendly smile. A huge thank you.
