“Lovely service provided by Nuria. It was a very quick sale and she was able to provide valuable advice and got us a great deal. Happy to be here. Please go look for her when you go to Brick Ajax next!”
“I have been coming here for years, no complains, always helpfull, no force in buying their products, they show you and let you try then decide, will always come back, good service hard to find these days, check them out, delivery also available, it's a win win.”
“I had to make sure that I posted this on their site as I sent another review to head office.I have been dealing with this store in Whitby for over +15 yrs with a now retired store employee named Christopher.What has me coming back is their customer service care inside the store. They will bend over backwards to make sure you get a good night sleep.I had the best experience ever and met with pleasure, Bobby! I cannot ever express my gratitude for absolutely everything that he has done for me and my never ending sleep issues and did not rest until I was completely satisfied.I know I must of drove him and another exceptional staff member, Derrick crazy with my relentless worry about picking the correct mattress and testing each mattress they chose for me.When you pay top dollar, you expect the same from the entire team. I got top dollar value and their experience and expertise from both these gentlemen.Bobby, from the bottom of my heart again, I cannot thank you enough!Here’s to years of finally a good night sleep!Christine”
“Alicia is amazing ! Very knowledgeable and professional. She helped us choose our perfect bed . Very friendly . NON pushy! Just genuine and caring . Very happy with our quick in and out transaction .”
“After a horrible experience on Facebook marketplace and actually meeting up with these private sellers online of new mattresses only to find out upon arrival they were low budget extremely poor quality I decided to go back to Sleep Country. It's been at least 10 years since I step foot in there, but honestly I should have saved my self the time and just gone there first.I called before hand and got a hold of a customer service rep by the name of Janet, over the phone she explained all the options within my budget and what I was looking for, she wasn't pushy but more so actually trying to solve my issue of what I was looking for. That lead me into actually showing up and seeing what was being offered over the phone. When I got she went through all the details to assure I was making the right choice, again she was extremely helpful and everything was very transparent.My experience although totally unexpected was very good and I really do suggest anyone considering on getting a mattress to reach out to Janet at the Ajax location.Pickering location is meh the rep over the phone was pretty rude to me, maybe they were just having a bad day, I dunno. But my experience at the Ajax location was good.”
“We had to purchase a new mattress for our daughter as she is moving to Halifax. The staff took their time attending to us and were very helpful in guiding us towards the best option for her. Plus, it was easy purchasing a mattress in Pickering and arranging to have it delivered in Halifax! So glad to support a Canadian company! Sonia was very friendly and great helping us check out - very well organized! Thank you!”