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July 2024 by Riley D
I am beyond impressed with the service here. From my first inquiry, to the ordering process, then installation, Jamie and the entire team were incredibly helpful and professional. They did an outstanding job on my exhaust, and I can't imagine going to any other car shop in the future. Can't recommend them enough!
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June 2024 by Darius D
Honestly, just disappointed i couldn't give 6 stars!
Called for a last minute appointment today, had my wheels powder coated and balanced by two different shops and still they couldn't resolve my issue. Spoke with Jamie today and brought the car in last minute, his team fixed my issue and got me back on the road in no time. Shops are dime a dozen these days, finding people that truly care about their work and have a passion for custome service is priceless - the GC for you #customerforlife
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June 2024 by Ryan
Look no further for your automotive needs !!
To begin, I would like to express my utmost appreciation for Jamie's exceptional service at Grounded Concepts. His professionalism instilled a sense of comfort and confidence throughout my experience. Jamie's extensive knowledge and assistance ensured that I selected the appropriate setup and parts for my vehicle. He graciously addressed all inquiries, providing comprehensive information that facilitated my purchasing decision. Despite exploring other options, Jamie's guidance proved invaluable, and I am sincerely grateful for his expertise. As a highly satisfied customer, I enthusiastically endorse Grounded Concepts as the premier destination for all automotive needs. Expect not only outstanding customer service but also meticulous workmanship, executed with integrity and precision, ensuring no compromises are made in the quality of service provided.
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May 2024 by Ryan Hakim
Im beyond impressed with the amazing team at GC! Not only professional, but they truly care about the Quality of their products to ensure your ride will look more amazing beyond expectations. My purchase of these amazing sentali wheels is definitely a great experience, I will never forget and will continue to shop at this place in the near future. Thank you!!!
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May 2024 by C R
Words can’t even describe how awesome this place is. Hands down the best place to get tires and the service is top tier. I was recommended by a friend to check this place out. Then I referred a friend, and we all come back saying they are fantastic. If you need ANYTHING vehicle related done , go here.
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May 2024 by Pro Luxury Conceptz
Picked up yellow headlight film, gave extra at no charge, gret people, amazing customer service.
Thanks guys. We’ll be in touch.
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May 2024 by Shazad Valliani
I been looking for a shop to swap my tires every season (winter/summer) that also do balancing for a good deal and for couple awhile now I have been coming here. They are great on price and always honest! Also amazing aftermarket parts and rims.
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March 2024 by Joanne Eadie
I found this shop for winter tires through recommendations on a local Facebook group. I have been nothing but impressed since my first visit. Communications are easy. I have found somewhere I can trust. Jamie & team are fantastic, and dependable - absolutely recommend.
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February 2024 by Chris Johnston
I had a great experience with Jamie from my first inquiry, through the order process, and order pick up. Very knowledgeable, communication was prompt and their pricing was fair and transparent. Would definitely recommend.
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February 2024 by Kyle Robison
There is very few shops in Durham region I would let look at my car, let alone work on it. Jamie and his team are intelligent, trustworthy and will take the best care of your vehicle installing parts. Even if you are the type of person who likes to work on their own car, call for the best priced parts. They will have them at the shop ready to be picked up in no time. This is your last stop for all of your oem and aftermarket automotive needs. Take my word for it… you’ve found your guy!
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June 2023 by Rob P
Jamie is a very good man. Great customer service
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June 2023 by Moosie Thorburn
Always on the ball when needed!Strongly recommend to anyone looking for parts
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June 2023 by Greg Dorsett
I just want to thank Jamie and his team for everything they did for me and my 2011 Subaru Outback. It looks amazing and I love it and I will be back soon for more things.Thanks Greg
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May 2023 by Armaan Deol
Purchased some parts from here, very kind and helpful place.
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May 2023 by Rylen Cox-McCauley
Absolutely no regrets or complaints having them set me up with wheels. Solid communication, got me a custom offset for perfect fitment. Most important they are genuinely nice hard working people!!
