DOT Furniture is a Canadian-owned and operated home and patio furniture retailer that has been in business since 1996. They offer a wide range of high-quality indoor and outdoor furniture, as well as home decor and accessories. Customers have generally had positive experiences at DOT Furniture, praising the friendly and helpful staff. The selection of patio furniture is described as extensive, with beautiful and unique pieces. However, some customers have encountered issues with product availability and delivery, leading to lost sales. Overall, DOT Furniture seems to be making improvements in their customer service, with one reviewer noting that the store may have "turned the corner from previous management." With a focus on providing a great shopping experience and quality products, DOT Furniture appears to be a reliable choice for home and patio furnishings.
We went to DOT Oshawa to buy wall art. This was after looking on the website and using the online chat feature. The customer service with the online chat was amazing! We did call the store to confirm the availability, and Kim put the item on hold for us. Kim was so very nice and friendly and very helpful. We will definitely... read full comment
June 2023
I went here to pick up a Sierra Bistro Patio Set and was blown away by the beautiful outdoor furniture sets. They all looked like great quality and they had some really unique pieces. The staff was also very friendly.
June 2022
Great product, but last 2 chairs never arrived. After much follow up and 6 wks, store made it right by substituting a different product.
