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June 2024 by Chris Robb (My Living Soil)
Their food is always good, they listen to your requests and rarely if not never mess anything up. They are also cheaper then anywhere else you could order the same thing, they don't fill your drinks with tonnes of ice, very pleased with this establishment. First time driving by and zero vehicles in the drive thru so I had to start the traffic assembly, how could I not? Thank you everyone for such great service constantly.
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June 2024 by Joshua Buwalda
Always professional
Dietary restrictions: They're professional, not pros. ; )
Kid-friendliness: Recommended
Wheelchair accessibility: Easy
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June 2024 by Dany Zahrddien
Worst place I gave them 20 dollars and they gave me 5 dollars change what a scam
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June 2024 by Thibicka Thevan
I’m a regular customer who absolutely loves poutine from DQ. I always get the same order every time at this location. I had the poutine today here and it tasted so different. The gravy smelled really bad. I got food poisoning with an upset stomach and I couldn’t stop vomiting. I ended up throwing the rest of the poutine away. :(
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June 2024 by Iman
Today I had a terrible experience when I went in to buy a birthday cake. I was looking for a cake to buy in the freezers as the employee came over to me and was basically grilling me down like i’m going to steal something. then i asked her a question asking if all of the cakes have a cookie crumble layer and her response was so rude. lastly, i asked her what the colour options for the writing on the cake are and with an attitude she responds “colours of the rainbow?” i was very disappointed with the service i got at this location and don’t plan on going back because of how disrespectful and rude she was. DQ needs to train their employees right to have better customer service.
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May 2024 by Alejandra Holguin
Ordered the 2 for $6.00 mix and match options. Asked for honey mustard to be added, and the lady working said no. I asked why, and she said because it's a deal. I asked her to charge me for the sauce. She said no, she couldn't, so I canceled my order and got a blizzard. When I got to the window to pay, I asked the gentleman at the cash why I couldn't get sauce on my wrap, and he explained the sauces are package as dips so they can't add it to the wrap. Which is completely understandable, but she never mentioned that. She just said no, she can't. She could've easily communicated that, and I would've just ordered the sauce on the side instead of canceling my order. But she couldn't communicate something so simple. -_-
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May 2024 by Mackenzie Devine
Never had an issue with this location and everything has always been great! Unfortunately I ordered a skor blizzard and while eating it I noticed something that looked like skin or plastic in the blizzard.
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April 2024 by Kaamnaa Rampersad
I wanted to say a huge thank you to Suzie and Cameron. They went above and beyond. They exceeded expectations of what customer service is. My boyfriend loved the cake. It was perfect. He loved the film decoration on it. He sends a huge thank you for everything you guys did. Thank you so so much. I wish all of life's favourable blessings on you both and your loved ones.
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April 2024 by Ashraf Hanna
Good Ice cream
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March 2024 by Reginald D'Cunha
Enjoyed the blizzard.
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March 2024 by Catherine
If I could give zero stars I would. This has to be one of the worst customer service experiences I have ever been through. The staff tried to tell me vanilla ice cream was chocolate because of the “whip cream” they had added (which was an item I asked NOT to have). After offering to remake it with chocolate soft serve I could tell that the gentleman just stirred it because it was the exact same consistency. I had also asked for extra Oreos and on their third attempt to make what I had asked for (and already bought) there was three Oreo pieces. On top of the wrong ice cream order, I had ordered onion rings…. And what did they provide me? … fries. Everything about this order was wrong. Incompetent and unfriendly staff. A lot more training or some real supervision might go a long way. I certainly won’t be back.
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March 2024 by Sharleen Brown
I have recently visited the 1099 Kingston road location on two occasions. I have been served by Suzy. Who is friendly, helpful and such a blessing when we come in. This company should know that she is an asset to it. Thanks Suzy. It is a pleasure to come and receive excellent customer service.
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March 2024 by Michael Currie
Ordered the kids chicken strips for my son and a salad bowl for me via drive thru.
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February 2024 by Sophia K
Great dairy free ice cream bars.The best
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February 2024 by David Kushner
Chicken strips basket tastes great however this location barely puts any fries in the basket. 1) it’s always facing the direction of strips so it gets coated in the sauce 2) there’s barely ever any fries. Only this location. Please put more fries or I will starting choosing a different location! Love coming here otherwise
