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“I came in yesterday for my scheduled appointment oul change and tires switched over we were greeted at the door stating their us refreshment tea coffee at our convience the lady at reception expressed ir should only take about an hr which was bout that time grabbed a tea waited in the waiting area when for a walk outside came back in car was done paid for it overall great store great customer service great all over. Thanks Kia”
“The staff are amazing and very helpful, knowledgeable about their business products and if they don't have it they will do their best to find it! 10 Stars ?”
“We had an amazing experience at your dealership.All of your dealerships staff was extremely polite and helpful when ever we were there. It was clean and comfortable, simple things like clean washrooms and free coffee are nice touches. We loved the customer experiences that were provided by Kelly (sales) Jennifer (financing), and Jacob (parts). Anytime we spoke or had questions, it felt like we were the only customer they had at that time. We always had their complete attention.Kelly went above and beyond to make himself available for follow-up questions and concerns with our purchase. We have not experienced that type of open communication in purchasing a vehicle before, it was great. We are (unfortunately for Kelly) very detail oriented and fussy customers. However, we never once felt he was frustrated or annoyed with us. We work hard for our money and we want to spend it properly. We truly feel he helped us achieve that, A+.Jennifer was patient and knowledgeable when we had questions about our the financing. We are very particular fiscally and she was able to satisfy each concern we had quickly. To top it all off she even got us a better interest rate without us asking. That truly shows she had our interests on her mind.Jacob was great to work with. When we came to obstacles with customization completion he was quick to suggest solutions.As a final touch on a Saturday pickup - the manager Corey Feenstra had a meet and greet with us to ensure all went well. A great experience and we will make another purchase in the future.”
“Joe is awesome! Very helpful. Came in for a rear wiper blade for my car. He attached a new rubber blade to the unique arm on my car in no time, despite the freezing weather outside. Price point was MUCH better than the Hyundai dealer that quoted me $65.00! Highly recommend this business for their prompt and excellent service.”
“I recently got my car fixed at Fisher And De Boer and I was really impressed with their work. They did a great job and finished it quickly. The price was also very reasonable and it was easy to book an appointment. They gave me a quote in less than 10 minutes and scheduled my appointment right away. I dropped off my car the next day and it was ready by the end of the day, looking brand new. If you ever need any body work done, I highly recommend them.”
“Great Service! Thanks Amanda! Had to Macgyver something, other electrical supply stores had "no idea" what to use. I called Ideal and spoke to Amamda, she knew exactly what to do and had it ordered for the next morning! Thanks so much! You are a rockstar!”
“I'm helping a friend fix a Chevy Avalanche.. this truck has seen better years.. so I needed everything to do with fuel line assembly including the fuel pump.. This is a 2002 model. But no problem they had it all. I even purchased items for my volvo and friends envoy.. Very friendly staff, convenient parking and a wheelchair accessible entrance. That was a good shop.”
“We were looking for a sale item and couldn't find it. Team member Lorraine was able to help us quickly. She made us feel valued as a customer while noting it's a team effort to support customers needs. WOW, I hope the new manager recognizes this high value staff member... keep up the good work!!”
“After some negative visits to Barrie VW, we decided to shop at Owen Sound VW for a new car. Peter took the time to show us different models and trims let us go for drives in each. He even let us take the car home for a couple of hours to show the rest of the family. He gave us quotes for each model we looked at and a very fair value for our trade. We have had the car for a couple of weeks and absolutely love it. Thanks to Peter and the team would definitely recommend if you’re looking for a new VW.”
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“CSN Owen Sound went above and beyond with their customer service. What was a very stressful situation with insurance, they helped at every single opportunity. Annika kept me constantly in the loop and Bing worked his magic with the repairs. This place is marvellous and simply outstanding!”