“Alcohol now available at Costco! Reasonably priced... a small selection. I bought a nice Pinot for $15. A case of Corona is $44.99... Great to be able to buy with regular shopping!!”
“GLOBAL KNOWLEDGE EXPERTS & WIZARDS
The staff are *global* knowledge experts on light bulbs - able to identify origin, availability and options to ensure you either walk out with what you need, or know where to get what you need.
Their patience and thoroughness is impressive.
It's fun listening to the staff brainstorm to solve a customer need - each person contributing a nugget to solve the issue at hand.
They deserve enormous respect and accolades.
Many thanks for your tireless dedication to customer satisfaction Tim, John et al.
Forever a loyal customer.
-jennifer gillespie”
“Great place to go grocery shopping, extremely competitive rates well worth the cost for a membership, prices always come to way lower then I expect, starting to feel like I can actually afford a months worth of groceries for my family again”
9AM - 8:30PM
4315 Strandherd Dr, Ottawa“This Costco is very well made, the staff was super nice (at the pharmacy and the Costco).
I got a bag of chips but there was a big rip in it and the people at the cash registers quickly gave me a replacement ?.
I highly recommend this Costco and there is a very wide variety of everything and wait time is super low even at the busiest times.”
9AM - 8:30PM
1849 Merivale Rd, Ottawa“My wife and I decided to get Costco cards. I turned to the wonderful girls Christina and Chrystal, they solved the problem instantly, honor and praise to such employees! A minute later I was already shopping in this wonderful supermarket where there is everything for every taste and budget. I recommend this store everyone! You will find everything here!”
“Amazing service at this location. The process of selecting the right mattress was a breeze with the selection on hand and the helpful recommendations by the staff. I made a purchase here. Highly recommended.”
9:30AM - 9PM
5375 Fernbank Rd B2, Ottawa“Hands down the best service, care, and experience I've had at any store... Ever! The franchise owner spent a good amount of time helping me figure out what I'd need for best success in making a '***** emoji cake for my son's birthday! It wasn't about making a sale either, as he'd recommend other stores too! Very impactful - makes a difference in your day to have genuinely helpful encounters like that :)”
“The Kanata Costco Pharmacy provides an exceptional service:
A.
It was literally the day we were leaving to go abroad. We had been chasing our doctor to submit the refill authorization to Costco and they hadn't. I showed up at the Costco Pharmacy at Kanata and explained that my trip would be ruined without my child's medication. I showed proof I had been chasing my doctor to send the fax for weeks.....they asked me to come back in 15 minutes, I nervously did some quick shopping thinking of the possibility my trip would be one to remember for the wrong reasons.
When I went back to the counter, the supervisor handed me the brown bag and said, have a good trip. Don't ask me how but they managed to get a hold of the Dr. (which I hadn't been able to all week) and got them to expedite the fax. Vacation saved, and Costco Kanata has a client for life.
Thanks for understanding what your clients have to go through at times, the urgency of a giving situation and most importantly for taking time to help them!
Some of the things I love about the Costco pharmacy:
1. You don't need a Costco membership to purchase medication either online or at the warehouse.
1A. Medication is offered without many of the markups and dispensing fees charged by competing pharmacies.
2. Their online portal provides information about your prescription, date available to refill and gives you the ability to request a refill. This is much better than any other pharmacy where you have to either call or show up to obtain any information. Their portal makes things so much easier...even as a repository of tax receipts for medical expenses...download them come tax filing time, that's it.
3. Many people complain they can't get through when calling the pharmacy and I have been able to talk to someone rather easily at various times throughout the day whenever I have called, including 2 minutes before closing time on this Wednesday evening :) They greeted me warmly and helped me with what I needed even then! Now, that's service!”
“Shopping in this place is fun, and the staff are very friendly, especially the information staff, I remember Ms. Salwa and Ms. Manal, they are extremely cooperative.”