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“I would like to recognize Derrick and team for their outstanding service. The team is knowledgeable, professional and never have I been disappointed. I have some pieces (inherited from my aunt) that I would not trust to anyone else. I am sooo happy you are here in Ottawa”
“Great work, great prices, and friendly service but I almost a big portion of my deceased grandmother's gold bracelet which I had asked to be resized. It wasn't a small piece either...”
“Thank you Spencer for the service you performed for me today! You are professional and personable providing consistant quality service! I highly recommend this store.”
“Excellent experience and the staff are very welcoming and friendly as well. They help me and my husband to find out rings and they have good sales on too! Thank you very much!”
10 AM - 9 PM
Swatch Rideau Centre, 50 Rideau St, Ottawa
Watches
“I went to the store on two separate occasions and on both occasions I had a wonderful experience. The person who made my experience wonderful was the clerk was working on both occasions. She was a beautiful dark skin thin young lady… I’m really sorry I forgot your name! I am from Ottawa and when I travel I always buy gifts there to bring to my friends are abroad. The first time I bought smoked salmon in a wooden box with Inuit art on it. The second time I bought two bottles of large maple syrup with some maple butter. The young lady who’s served me was so pleasant and patient with me. She even googled for me if it was allowed to bring smoked salmon on a plane. She made pleasant conversation with me and when I bought the maple syrup she went through the effort of wrapping them carefully so they don’t break when I put them in my luggage. The store is beautiful. They have amazing beautiful souvenirs and artwork. There is another store downstairs not affiliated to them but just not as good. I did compare the prices and although this store is much more high end,the prices are much better. Not to mention they have way better things. More creative and beautiful things. I was looking everywhere in Ottawa for the smoked salmon with the Inuit art on the box. I was very stunned when I found it at the store but pleasantly surprised. To the young lady working at the counter again I am sorry I forgot your name but you are amazing. From now on I know where to go to buy my souvenirs from Ottawa.”
“Only these guys were able to fix my watch and the service they provided was excellent.
I have purchased watches quite few times from there and all the times they had very friendly behaviour. Even more they have good deals going on any time of the year you visit their store.”
“I didn’t catch his name, but I was in this evening around 8:00pm & the gentleman who was working was beyond fantastic. He was very polite & helped answer any questions we had. He helped me pick the perfect gift for my boyfriend & I really wish I got his name because he deserves a huge thank you! I will definitely be back.”
9:30AM - 9PM
1200 St. Laurent Blvd #527, Ottawa
Watches
“Hi I received accent customer service all the team I really love to buy from that location excellent customer service I feel like I'm home and amazing manager excellent staff”
“The staff are friendly, helpful and highly experienced. It is really a distinctive store for choosing distinctive and unique gifts. I highly recommend it; great service and distinctive piece. All the best for you…?”
Watches
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“I went in to get a broken strap replaced for my Tissot watch, thinking I was going to need to wait and order a new one. Brian Volta had a quick look and he was off to the back room. After 15 minutes he returned after fixing my strap and replacing my battery. He explained the issue and only charged me for the battery. Great experience, very helpful and professional. Recommend them highly.”