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December 2023 by Mason Hanrahan
Shockingly bad customer service. They made a minor mistake on a repair, then fixed the mistake, then proceeded to call and email me several times to insist no mistake had ever been made. For what purpose? Unclear.The shop suffers from persistent issues with poor communications and management. I bought an Isuzu NRR from them back in 2020, which was delivered without a hitch because the salesman forgot to tell the body builder to install one.Upon bringing the truck in for routine service, the service manager told me that an oil change was covered under my warranty. After the work was done, I received angry emails and calls insisting it was not and I would have to pay. I refused, as I am not responsible for their internal communication errors.There are more organized shops, like Rush, that actually own up to their mistakes. Avoid these guys at all costs.
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December 2023 by Assad Assad
As an owner operator trying to make it in the trucking industry with one truck there’s a plethora of headaches. I feel the service department understands this challenge and try their best to help the little guy. Who knows maybe that little guy will grow one day and do big things! They’re respectful and helpful. Special shout out to Barry and Stephanie! Thank you
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November 2023 by Patrick Sprung
Good place good people yes its is a dealership but for anything other then vulvo its th3 place to get parts and advice they are very friendly and parts are not as expensive as you would think for a dealership
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October 2023 by persia shiri
Lots of returns on the same job that they didi .Avoid it at all cost .
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February 2023 by F U
Great help.
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December 2022 by ryan mcrae
Just wanted to know what is the new car scent used when you're detailing the trucks?!
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December 2022 by Lynne Belanger
I go there for work. They're very friendly
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December 2022 by A H
Ray Dylan berry and Brad I would like to thank you guys from the bottom of my heart you guys are awesome best people I met A class service
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December 2021 by Raman Bains
Worst placeI buy truck from them it's a junkI spent more then 10000$ to fix it after I get from themI don't know how they do inspection Done for garbage truckPlz don't buy or repair truck with them
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December 2021 by Raúl Menjura
awesome new building very clean organized and great people inside
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December 2021 by Frank St. Pierre
Great products and people
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December 2021 by Brian Findlater
Sparkling new and state of the art.
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December 2021 by Alan Shade
Lost all the lights on my truck. Made a quick call to the service dept, and got told to bring it right in. 30 minutes later, I was there, and the truck was in the bay being looked at. About an hour after that, truck was diagnosed, repaired, I was back on my way.Talk about efficient service! Minimal downtime, and I was back on the road.Thanks Surgenors!
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December 2021 by Nerf Gun Battle Channel
Mechanic, garage and trust are three words that don't usually go together. I have a hard time relying on anyone let alone a mechanic who's probably going to take advantage of me, which wouldn't happen at this shop. Since day 1 Surgenor has gone above and beyond - based on their standards of service I'll never go anywhere else again.
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December 2020 by Brian Haddad
Very pleasant experience quick service with no hassle. Hats off ladies and gentlemen.
