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10AM - 6PM
252 Dalhousie St, Ottawa
Sporting Goods
“Great knowledgeable staff. Always something going on in the community, events and coupons/sales. Accurate online to in store inventory. Look elsewhere online, you likely won't find a better deal.”
“Excellent store. Great discounts, knowledgeable staff, and a very convenient self-scanning checkout process (just drop the clothes into a scanner box).Register in a couple of phone taps for an account to have a 356-days returns window ??”
“Honestly the best experience I've ever had purchasing training shoes. The store has a clean, minimalist vibe and everything is well labeled. I could have picked out a pair myself but I wanted to get a professionals opinion. Karen helped me ultimately choose a pair of New Balance v12's which by the way were literally almost $100 off!! I have never experienced such seemless shopping in Ottawa for running accessories. Best athletic shoe store for avid runners for sure!
Thanks again Karen!”
“Went in for ski boots and it was a great experience. This is the first time in my life that I have boots that actually fit my wide feet. They also recommend the perfect ski.”
9:30AM - 9PM
1200 St. Laurent Blvd Upper Level, Ottawa
Sporting Goods
“Amazing customer service. I inquired about an item I was looking for and as soon as they had it restocked I was informed. Will definitely shop here again and again!”
“My recent visit to Running Room was a really pleasant surprise, especially considering my initial worries as a mid/plus-size person. From the moment I walked in, the staff were warm and welcoming, which was a nice change from some other athletic stores I've been to. What stood out the most was how inclusive the atmosphere was. When I mentioned how much I appreciated the great customer service, especially as someone with a larger body type, they replied, 'Fitness comes in all shapes and sizes.' That really stuck with me and made me feel genuinely welcome.
I also wanted to try out the Hoka Bondi 8, and the staff were super helpful. They not only helped me find the right pair but also took the time to explain the features of the shoe so I could make a good choice. They made ordering the specific colorway I wanted really easy too.
I'm definitely going back to Running Room for all my future athletic needs. Their awesome service and focus on inclusivity have made me a loyal customer. Highly recommended!
*Photos from Pinterest*”
“Staff are helpful and don’t hover over you while shopping. Lulu products are worth the price if you are moving around a lot and looking for something comfy and stylish that doesn’t make you sweat like crazy.”
“I went in to purchase a rain jacket for a birthday gift. I didn't realize there were SO MANY options! I left with two jackets and super impressed with the employee's knowledge on the matter....thank you, Albert for your help and patience :)”
“I appreciate the knowledgable staff and the outstanding service I received at Kinetic Solutions. I wanted a buy-it-for-life premium olympic bar for my home gym, and Kinetic Solutions was definitely the place to go for a great selection of bars and a great price!”
“Shoutout to Jona the store manager for being a true ambassador to the brand.He exhibited fantastic customer service by going beyond his job scope & saving me a trip across town.”
10AM - 9PM
50 Rideau St, Ottawa
Sporting Goods
“Bret is an example of what customer service should be and how management is done !
Thank you for your attention to our matter it was a pleasure dealing with you !”
“Went in for a custom embroidery job and both Angelo and Cody were super helpful and did a great job. Would definitely recommend and was very happy with how it turned out!”
10AM - 9PM
8555 Campeau Dr Suite 310, Ottawa
Sporting Goods
“I had an amazing time at Under Armour today! Parking was a wreck which was not expected. I wasn't planning on stopping by but my daughter really wanted to check it out. As soon as I walked in I was greeted by a smile from Danny, who helped guide me to the kids section where I was looking to shop. It was a breeze finding sizes in the kids section AND EVERYTHING WAS 50% OFF! I got what I needed (and more) and headed to the extremely long line. The line went by quickly (for the size of it) and I was pleasantly met by Pat who handled my items quickly and efficiently. Overall great experience at Under Armour Factory House today, will be coming back! Happy Victoria's Day!”
11AM - 8PM
380 Industrial Ave, Ottawa
Sporting Goods
“This is a great store run by good and helpful people. However, their hours make it extremely difficult to shop there and it's doubtful I would go back for that reason. I personally would never be able to make it weekdays between 11 and 5 and Thursday (the one evening they are open) they don't do skate sharpening. I would really encourage the owner to consider different hours.”
10AM - 9PM
50 Rideau St, Ottawa
Sporting Goods
“The customer service is amazing and a huge shoutout to cashier Grace .. She was super nice and helped me find the best jacket and the brand that I was looking for.”
“From the manager to the staff, they provide such a high level of customer service rarely seen nowadays . Couldn't pick a better store to go to for your hockey needs from the best skate sharpening to equipment!”
10AM - 9PM
287A, 50 Rideau St, Ottawa
Sporting Goods
“Love this newly redesigned store- they always have everything I like and the buy online pick up in store option is really convenient . Educators are helpful and knowledgeable when I have questions and aren’t pushy at all!?”
“Matty was truly a great person to deal with. Very knowledgeable about all products and recommendations on shoes. Was a pleasure to have dealt with him and will definitely be backGood job Matty you made my day”
“GREAT CUSTOMER SERVICE.Hot chocolate and cookies at door. Lineup at BlackFriday sale event 5am. Given gift card so we could return to our vehicles to warm up till the 7am opening. Many of us seniors who arrive very early would never had been able to stay in line till 7am. Thank you.”
10AM - 9PM
175 Trainyards Dr, Ottawa
Sporting Goods
“SAIL has a lot of outdoor equipment and a great selection of clothes for outdoor sports. Unlike stores like MEC, it also has fishing and hunting equipment. In my experience, the personnel at this specific store have always been very helpful and knowledgeable.”
“One of the best stores for my running gear here in Ottawa. The staff are knowledgeable and friendly. They ensure the shoes fit right and fit your need. They don't try to sell the most expensive item on the rack, but rather how you can make the most out of the sport. Cheers!”
11AM - 7PM
1625 Bank St, Ottawa
Sporting Goods
“It's definitely nice to have a local soccer shop to go to. Even though their prices are the same or higher than online, I'll gladly pay a little more to support a local brick & mortar store, but... what's with the odd return policies? After buying $300+ worth of gear, 1 day later I tried to return $18 unused/unopened socks with the receipt and they wouldn't accept the return. So strange. Make sure you double check the return policy on the items you're buying so you don't get caught like I did.Responding to the owner's reply:The socks were UNOPENED and still in the original packaging. It is literally impossible to wear the socks unless the packaging was opened, which it was not (see pictures). I could understand your response if the packaging had been opened, but this was not the case. The employee serving me also noticed they weren't opened and apologized saying he had no choice but to deny the refund because it's store policy. There are many other stores that accept socks for refunds as long as they are in the original, unopened packaging. Why doesn't Disalvo just adopt a similar policy? Adjust the policy rather than challenge an honest customer's review about it.”
“We had a wonderful and educational experience at your store in Kanata. Keegan was awesome. He helped correct my stance and was very knowledgeable. He also helped my husband pick the right clubs. We will definitely return.”
“The most underrated shoe store. This store has an amazing selection for really good prices. I was eyeing a pair of Uggs. At another retailer, they go for over $150. I got them here for $50.”
“I am treated like a celebrity every time I come here. ?Lots of cool new stuff in rotation every week.Sometimes I come by the store just to get outfit ideas because these folks even got their manikins dripped out. ?”
“Went in for custom hats for my ball team. Ordered about 40 hats in different styles and Logan was great at keeping everything organized. Order came in 100% perfect and the hats look amazing.”
“Crazy good deals, had a budget of 200 for.some new boots. Sales are so good here I left with 2 pairs of Sorels, new sweater, and socks all in taxes included 180$.”
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“Though I live in Calgary, this may be my favourite men's clothing store in the world. Great clothing, great location, great customer service and great prices. I went most recently on 1 Nov 2024 and was helped by a sales person named Phrase (he was great!).”