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“Amazing customer service. Friendly staff & great advice on what type of shoes would best-fit your kids!
The size that my son needed wasn’t in stock so they ordered it. My son fell asleep as we were in our way to pick up and they brought my order to my car.”
“Awesome local shop with unique shoes and accessories. It's so great to have funky shoe options in ottawa! Thanks to Tahra and the team for their welcoming, friendly and helpful service!”
“Great selection of quality shoes. You will not see this quality in run of the mill shoe stores. Service was excellent, helpful and not at all pushy. There is a huge selection of shoes that are unique and well made. I bought 2 pairs of Volks Walkers and they told me there was a year warranty. If something breaks etc within the year, and they cannot repair it, they will give you another pair or if not available a store credit. Now that is service and a company that stands behind their products!”
“Had a wonderful experience at this location. Thomas helped me pick 3 pairs, he took his time with me to suit what I was trying to style. He went above and beyond with his customer service. The lady that worked with him too was very nice and helpful. Definitely coming back to this specific location in future.”
“Had a wonderful experience at my visit! The store is very welcoming and the staff are very informative when it comes to their inventory! Tevin was very helpful with my purchase! Thank you!”
“I had the most amazing time at Shepherd’s Fashions. The staff are wonderful and in particular Primal’s keen eye on helping me put together a capsule wardrobe for travel was a fantastic experience.”
11AM - 5PM
769 Bank St, Ottawa
Shoe Stores
“Honestly the best experience I've ever had purchasing training shoes. The store has a clean, minimalist vibe and everything is well labeled. I could have picked out a pair myself but I wanted to get a professionals opinion. Karen helped me ultimately choose a pair of New Balance v12's which by the way were literally almost $100 off!! I have never experienced such seemless shopping in Ottawa for running accessories. Best athletic shoe store for avid runners for sure!
Thanks again Karen!”
11AM - 5PM
728 Bank St, Ottawa
Shoe Stores
“Personalized service and gorgeous men’s clothing! I booked a styling appointment for my husband’s birthday ? and Ethan went above and beyond to coordinate some great looks for him.
When we arrived, Ethan had already picked out a few stylish pieces in Pat’s size and we were served sparkling water.
Ethan made great suggestions, found alternatives and made sure everything fit perfectly.?
Best husband birthday gift ever!”
10AM - 5PM
160 Slater St., Ottawa
Shoe Stores
“My recent visit to Running Room was a really pleasant surprise, especially considering my initial worries as a mid/plus-size person. From the moment I walked in, the staff were warm and welcoming, which was a nice change from some other athletic stores I've been to. What stood out the most was how inclusive the atmosphere was. When I mentioned how much I appreciated the great customer service, especially as someone with a larger body type, they replied, 'Fitness comes in all shapes and sizes.' That really stuck with me and made me feel genuinely welcome.
I also wanted to try out the Hoka Bondi 8, and the staff were super helpful. They not only helped me find the right pair but also took the time to explain the features of the shoe so I could make a good choice. They made ordering the specific colorway I wanted really easy too.
I'm definitely going back to Running Room for all my future athletic needs. Their awesome service and focus on inclusivity have made me a loyal customer. Highly recommended!
*Photos from Pinterest*”
“Love Schad! So happy to get back to Ottawa so I could go in person. I had the best afternoon with Chantal. She is super helpful, very personable and fun! I treated myself to a Kerri Rosenthal blazer with the cutest red heart patches on the elbows. Chantal recommended different tops and the funkiest pair of Samsoe Samsoe Shelly jeans. I'm all set for fall. Thank you Chantal. Love your boutique, the collections and your style.”
10AM - 2PM
802 Bank St, Ottawa
Shoe Stores
“very cozy shop of quality toys from Europe. People are friendly. I love the unusual collections of toys that they present here. also, nice and calm music in the store♥️”
“Just received very quickly my new 1.5" black 3-piece Western belt (ordered via a relative). One word: Amazing!! So happy with this high-quality belt that I'm already trying to figure out which other colour to get next in the same style (tan or distressed brown)! 10 out of 5 stars if possible. Looking forward to wearing it at future rodeos. Thank you, Zelikovitz Leathers & Crafts!”
“nathan was absolutely incredible. he pulled out recommendations based exactly on what i needed and knew so many details about each shoe to highlight my prior discussed requirements for wear! Product Knowledge, Energy, and Charisma were all 10/10. I found the perfect ones for me and I owe it all to Nathan, best retail shopping experience i’ve had in quite some time!”
“I have been visiting PodoCanada since my foot surgery many years ago. This company was recommended by my surgeon. I have been having assessments & Orthotics made ever since. The staff is knowledgeable, kind, courteous, a joy to deal with. My paperwork for submission to insurance has been accurate. I have had no issues with Canada life either as many have. The staff answer their phones & your emails. I have nothing but praise for this team. After years of going many places for orthotics, spending thousands I finally found the team that “gave me my life back” with proper fitting orthotics. I can’t say enough but thank you.”
11AM - 5PM
422 Bank St, Ottawa
Shoe Stores
“This is such a cute boutique in the heart of Ottawa! You won’t find another like it. From fashionable clothing to funny candles, I’m sure you will find what you are looking for. A woman owned business that is pet friendly, what more could you ask for?”
“I came into the store yesterday and I just want to say TINU the young girl that helped me was very kind and very respectful she is by far the best sales person I have ever had we need a lot more people like her in this world definitely will be buying from her again ..”
“I had a really good experience over here. I came here for a specific AF1 shoe and luckily I got it and in the perfect size. Yasmine, Alyssa and Alisha assisted me. They were really friendly. Kudos!”
“It's a shame this store has been hidden away in a dying mall, because the shoes are fantastic (stylish, unique, extremely well-made) and the owner is one of the nicest people. Highly recommended.”
“Lilah helped me fix an issue at had and was very useful because I’m half deaf and her projecting her voice truly helped me while people at DSW just grew irritated with me. She also apologized for the experience. She shared with me that she can have hearing issues sometimes too and try’s to help people with disabilities to have a continuous and lovely shopping experience.”
“I know all the advantages of these shoes, because I am in Ukraine with themworked. And I understand what the service should be like. We walked in and felt the sidelong glances of the salespeople. This is bad.”
“Steve is the best sale .He always helped me to find the comfortable shoes and socks .as a restaurant worker,I purchased 6 work shoes one year from Skechers .please keep Steve forever .I always come back to him.”
“This is my favourite store in Ottawa.
The good:
Staff is very professional and more than accommodating!
The product they sell are unique and unlike any other.
Speed of delivery.
Patience with shoppers who want to try on lots of different styles.
The meh:
The floor is rough hewn planks with paint over them. Hard to keep clean.
The store is very small (but cozy) lighting could be a bit better.
It is in junkie central. Ottawa Byward market seems to be overrun with junkies and zombies as of 2024. I returned to my car and some chick was lighting a bloody crack pipe next to it.
This is not the store's fault but it is a negative factor to the neighbourhood it's in.
There is no washroom for the staff, they need to go across the road to use the over-used public washrooms.
Other than that, I would not hesitate to visit the store and despite the zombies, I personally haven't been hassled in the market area.”
“I’ve been wanting to visit this store for a long time, and I finally did. Very happy. Great, friendly service. I bought a suit and the alterations were perfect - so far, a great experience. I the. Went back a few weeks later and purchased a made-to-measure dress shirt. Picked up the shirt and it’s perfect. The shirt fits me, a larger, plump body style, better than any off-the-shelf shirts I’ve tried or purchased in the past. I see why this local store has been around for so many years and I’m glad I went to check them out.”
11AM - 6PM
50 Rideau St #266, Ottawa
Shoe Stores
“There's something in the water at this location - this Dynamite consistently has some of the friendliest sales associates of any retail store I've visited. They're doing something right here. Margaret helped me out today and she was lovely. Bought some new party clothes for the holidays and couldn't be happier with the price point.”
11AM - 6PM
50 Rideau St #224, Ottawa
Shoe Stores
11AM - 6PM
184 Rideau St, Ottawa
Shoe Stores
“Im from calgary and i been shopping to their website/app and i gotta say i am very pleased with my experience. Very fast response. Keeps me updated. Will definitely recommend & buy from this store again.”
“AMAZING service. Zanna was the rep that assisted us in getting footwear. Although we went in for 1 pair of slip-ons, we came out with 2 pairs and some socks! the experience was so great, friendly not pushy at all! The staff at the cash were also very very good. It will be our pleasure and honour to shop there again.”
10AM - 6PM
8555 Campeau Dr Suite 310, Ottawa
Shoe Stores
“I was looking for a visor and a wonderful staff member directed me to where she had seen one remaining. However, before I was able to find it, she had hunted it down ( it was hidden with some shoes) and brought it over to me. That was incredibly kind and above and beyond. Thank you so much for all your amazing help!!!”
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“Legendary local purveyors of clothing and equipment to the horsey set. Lots of stuff for the nom-equestrians out there too. Boots, coats, hats, other clothing. Great selection.”