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“I just closed my first loan with Focus Financial, and I have to say I’m very pleased. The staff truly made it easy for me from start to finish and funded the loan without any issues, for this Focus Financial receives a 5 star rating.”
9AM - 4:30PM
363 Bank St, Ottawa
Banks
“If you are looking for a financial institution with excellent products and services - I recommend Comtech! In particular, the customer experience is fantastic. Staff remember you as a person and are always helpful and empathetic. A great place to have your business account.”
9:30AM - 5PM
84 Bank St, Ottawa
Banks
“Sebastian B. really steps up to sort out any customer issues at CIBC, delivering surprisingly great service for a retail bank. He makes everything about banking smooth and easy. I highly recommend him as an advisor. I rarely post reviews about banks. I'm super glad he's there!”
9:30AM - 5PM
250 Greenbank Rd, Ottawa
Banks
“I have been charged for BMO performance plan 2 months in a row, so I decided to close my BMO accounts as I don't have money in them. The gentlemen Louie started to offer me different plans with 0 monthly cost, after realizing my actual need, he helped me close the chequing and saving accounts. It was a nice experience! Thanks Louie!”
“I want to express my great appreciation Samanah's hard work during our visits with her. She was most attentive and addressed all of our concerns in a very professional manner. Her attention to detail was most appreciated. She is very talented.”
“I visit this Alterna Branch every couple of months to make deposits into my account. I have always found the staff to be friendly and courteous. I feel valued as an Alterna client and I sense a personable, community-oriented atmosphere at this branch. I find this to be refreshing as far as banking institutions go.”
“There isn't enough good words in our dictionary to describe this gentleman. He surpassed my expectations. ALBERT is an absolute gem with outstanding product knowledge. BMO is extremely lucky to have a branch representative like Albert. Just wanted to say thanks one more time.”
9:30AM - 5PM
3310 McCarthy Rd, Ottawa
Banks
“A teller here gave me erroneous information on two occasions, the first cost me money for fees I was told I wouldn't incur, the second cost them my community association's account after embarrassing me in front of our board. However, two of their staff are super-helpful and accurate enough to make up for the rest - you'll quickly find out which ones if you deal here regularly!”
9:30AM - 5PM
90 Sparks St., Ottawa
Banks
“I love coming to this branch, most of the business services you need can be done here that can take weeks at other branches. Helps to stop by and simply ask, worth the trip!”
9:30AM - 5PM
2714 Alta Vista Dr, Ottawa
Banks
“Had a great experience with Ali & Fatima At this branch, they helped me with my mortgage renewals. They both worked hard on running the extra mile and getting me a great rate. Thank you for the exceptional service !!”
9:30AM - 6PM
585 Montréal Rd, Ottawa
Banks
“I am very please with the service I got at this branch . Mourad Abdelmonem help me resolve my problem after going to two other bank’s with no help…thank you for excellent service”
9:30AM - 6PM
745 Bank St, Ottawa
Banks
“Zi was the best bank teller I could have had. I went in on Wednesday extremely stressed out and she immediately calmed me and helped me fix the situation. She even called me the next day to let me know everything had worked out. She’s the best!!!”
9:30AM - 7PM
2400 City Park Dr, Ottawa
Banks
“I’m new to this branch and was helped by Rajeev for my small business banking. I must say I had a more than stellar experience. He really made sure I was taken care of and went above and beyond to help me. New happy customer. ?”
“My experience so far with the branch has been very good. My interaction so far has been with one of the Senior Bankers, Bryan. Bryan has been very professional, but at the same time very friendly, helpful, informative and very fast during our communication. Thank you for your support Bryan.”
9:30AM - 4:30PM
186 Bank St, Ottawa
Banks
“I use this branch almost exclusively when on the downtown core. The staff are friendly, efficient and knowledgeable. Full service banking is available as well as two ATMs. The downfall is that access to ATMs is not 24 hours.”
9:30AM - 6PM
2945 St Joseph Blvd, Ottawa
Banks
“I came in a little anxious and worried my problem wasn’t going to be solved but Xinyang and the management did everything they could. I’m so happy and very grateful they were able to help me!”
8:30AM - 4:30PM
118 Sparks St., Ottawa
Banks
“My favourite Scotiabank in Ottawa! I have always had really good service here! The bankers are very helpful and friendly. This isn't the closet location to me but I still choose to go here because of the great service.”
“Staff very friendly and welcoming more than any other branch in Ottawa.
There might be long lines at some times but this branch is located at the heart of downtown area so its a normal thing.”
9:30AM - 5PM
269 Laurier Ave W, Ottawa
Banks
“BMO have always exceeded my expectations while all my experiences dating back to the 1970's were positive. I would especially like to thank Miss Lisa Levac (Branch Manager) for her professionalism but also for her kindness after I had a death in my family. Scotiabank were so very rigid! Thanks Lisa! 5*****”
9:30AM - 4:30PM
2121 Carling Ave, Ottawa
Banks
“I had pleasure of being served by Mr. Waleed during my visit at this branch. He priorities clients needs by giving them genuine advice and guidance. He is an excellent communicator, detail oriented and have very authentic approach towards his clients. Liked staff’s amazing customer service attitude aswell…”
“Took almost an hour to complete my international cheque in euros because it was an unusual ask. But the employee's determination to complete this task was great and everything work out well.”
9:30AM - 7PM
499 Terry Fox Dr, Ottawa
Banks
“Had an excellent service experience. Was greeted by a very pleasant employee, to whom I told I had an appointment. She directed me to have a seat and I waited for my appointment with Olga. Olga is a very direct and knowledgeable personal banker who helped me make the right choices for my finances. I should have reached out sooner to get her guidance. I appreciated her direct and swift nature and look forward to working with her in the future for my financial needs.”
9:30AM - 6PM
139 Rideau St, Ottawa
Banks
“Really satisfied with the welcome, the support was very quick, and the agent “Rayan” was very helpful and top notch, thank you again for the entire team at this branch”
“Very kind and generous customer associates.They had patience and a generous approach to providing me with excellent service.I would definitely recommend this branch.”
9:30AM - 4:30PM
2515 Bank St, Ottawa
Banks
“I hope they stay strong and standard compliant (it's still initial introduction) but I feel good about the branch because of the good energy of the younger generation operating the show.”
9:30AM - 6PM
110 Place d'Orléans Dr, Ottawa
Banks
“I came here to have my Debit Card PIN changed and the employee who was helping me was professional and courteous. This happened just before closing time and there was no lineup.”
9:30AM - 6PM
55 Trainyards Dr, Ottawa
Banks
“Good customer service it's becoming harder to find. I was helped many times at this branch with wonderful teller service women with name tag "Lepa", she is so helpful, kind and nice person that from now on I'm only going to see her and don't mind waiting to see her. I appreciate good customer service and will go out of my way if I have to.
Also big Thank you to girl "Navjot Kaur" for great job and amazing service, I'll come to this location specifically because of these 2 kind women. Thank you for being nice and helpful more then once, hope you get recognized for great service by your Manager.”
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“my name is Alves and I came in contact with Asma at alterna bank at billings brige. I found her to be very warm, accomodating and she has been willing to take the time to explain all my questions and concerns. I constantly go back to her because I enjoy the service . I would also recommend anyone who is looking for personal banking service to contact Alterna saving at Billings bridge .”