10AM - 5PM
274 Bank St, Ottawa“Not able to walk past this petstore with my daughter if we do not intend to go inside to check out all the adorable creatures available.And I love it because I can find all of our animals food and accessories in one place and at a great price.”
10AM - 5PM
420 Bank St, Ottawa“Partner usually gets two 26 lbs of cat litter. They only had one, they offered to give us two 13lb bags for the same price as the 26lb. Obviously not something they do often, but it was a great gesture.”
“I was certain I left a review the last time I was in!I love this cute little shop! It's been in the neighbourhood for years, and I'm so glad it's still here.I remember as a kid walking past with my mom or grandmother and peeking in the window to see all the odds and ends.This was my 2nd visit, and it was just as lovely as before. Everyone is so friendly and you feel the genuine happiness to share info about the products.I use one of the bird blends for my indoor Finches (with some added fruits and veggies) as well as outdoor, and it's a hit!Today I decided to treat myself to a window feeder, and can't wait till I have the opportunity to get some seeds for it.Will happily return to shop again. ?”
“I can’t say enough fabulous things about this cozy local pet shop! It’s me and my partners favourite pet shop and we always look forward to getting to stop by. Such a fun selection of goodies for your fur babies, our kitty is always excited to see what we got her when we come home. The owner is an absolute angel with a heart of gold, we love getting to chat with her and she’s always so knowledgeable about the products she carries. Cannot recommend this shop enough!”
“Been shopping here for my cats for a year and a bit now. Started to shop here when I was looking for cat food that didn't have chicken as one of my cats is allergic and I exhausted the options at PetSmart, at least the ones my cats would eat regularly. Pet Valu's performatrin Ultra brand has been great, except for the recent (spring 2024) price increase. Staff are friendly and very knowledgeable. I would certainly recommend this location to any pet parents. Unfortunately, I will have to see what other food options there are as the performatrin Ultra brand is now quite pricey. Pet Valu HQ's decision, not the store.”
“Came for the photoshoot with Santa. Very nice staging and photographer. The store employees were very friendly and helpful. I am happy the money collected is going to a good cause.”
10AM - 6PM
2515 Bank St, Ottawa“I purchased three bandanas, two of them for my sister’s dogs. I found out the next day my sister already had the exact bandanas but I had already lost the receipt. The woman at the store was extremely helpful and was kind enough to find my receipt online to help me with the return. I’m very thankful for her help!!”
“By far the best pet store in Ottawa. They have everything you could possibly need for dogs, cats, reptiles, birds, and small animals. They take amazing care of the live animals in store, and the staff is always super friendly. We'll done to the owners for keeping this place open through the pandemic. Critter Jungle is an Ottawa treasure!”
“Wow! Wow! Wow! Being impressed with this company, its customer service and satisfaction as well as its product. My pup was hard to fit, and Chilly dogs supported me every step of the way and even sending other sizes at no charge so I could compare to ensure I had the perfect for my dog. Miley looks great, is finally warm and has a jacket that protects her from the elements but allows her to have freedoms of movement. Well worth every cent. Thank you!!”
5 - 6PM 10 - 11AM
659 John Kennedy Way RR4, Ottawa“We have boarded 3 different kitties over the past few years at Cats' Paradise and have always been totally happy with Hana , Jane and the rest of the crew..the cats are happy too. They are so well cared for and loved and come back to us healthy and unstressed. I wouldn't leave the cats anywhere else, ever.”
“I have been ordering from Global Pet Foods Hintonburg since I adopted my dog in January. I mostly ordered from them online and love their efficient service. I have now gone in a couple of times and the store is adorable with a wonderful selection. Then, they let me know that because of the type of food I order for my dog, and since I order regularly, I have actually qualified for a free box of it. I didn't know this was an option and am OVER THE MOON. Wonderful store and staff, very happy to be a patron and recommend to all pet owners in the area.”
“Convenient little store, good selection of foods, treats, and toys, for cats & dogs.Prices are on par with independent pet stores, it's always clean/tidy, and the staff are friendly & helpful, and (considering it's a smaller space) they have an awful lot in there while still having enough space to walk with your dog.I get all of my dog food, and the majority of their new toys, from here.”
“Good stock and staff are friendly, knowledgeable, and helpful. Love their return policy as I have a picky cat, knowing I can return the bag of food if she decides she won't eat it after a couple of meals means I can actually get her different flavors!”
“Great Pet Value! Clean, large selection of products and a nice bathing station at the back of the store. The staff is always friendly, helpful, and loves seeing furry friends.”
“I've never been to this location before. I was pleasantly surprised with how big the store was and how much stock they had. The store is overall super clean and organized. I was served by Emily and she was really helpful and friendly.”
10AM - 6PM
556 Montréal Rd, Ottawa“The manager and store manager at this location, anticipated my needs after I started buying cases of canned food and began to proactively keep extra cases in the back for me. I think that's pretty stellar service! Thank you!!”
“Had a very pleasant experience in your location,yesterday.The representative indicated, she had only been there a few weeks,but was very helpful,confident,courteous, and knowledgable...Certainly,a credit to your store!Thank you!!”
“I appreciate that the staff asked if I needed a hand with anything. The fish selection and care could be better, but I got what I needed with no hassles at least!”
10AM - 7PM
1600 Heron Rd #1, Ottawa“Went to PetSmart at Herongate today, and as I waited to be checked out, I couldn't help but notice the young man at the cash, and how he treated everyone he helped as though they were important and appreciated. When it was my turn, he was the same lovely, jovial and caring person I had been watching with others. He made my day. A SHOUTOUT TO "SIMON". YOU ARE A TREASURE! I HOPE YOU KNOW HOW SPECIAL YOU ARE, AND HOW HAPPY YOU MAKE OTHERS FEEL. PetSmart is very lucky to have you represent them.”
“Cezanne did an incredible job on my standard poodle, cooper. I gave minimal instruction and she just knew what to do. She used her expertise to give him a proper poodle cut and perfectly shaped his top knot. She even saved his lion tail which was matted. I get comments from strangers every day telling me how beautiful he is. I am so pleased and it is the best cut he's had to date. In terms of the service at Cocomutts, I was very impressed with the operation - very professional and friendly. Only thing to note is that when you walk in, they sometimes have free roaming cats in the store. Cooper is not a big fan of them and was a little distressed upon entering. Staff were kind and put them away upon request.”
10AM - 7PM
1750 Innes Rd, Ottawa“Impressive Service-------------------Today, I was in to purchase some dog food. Cashier rings it all in, and is bagging it up for us - when he noticed one of the boxes had an expiry date of August 2023 (it's April 2024). We were very grateful!! Dogs can't tell you when a food they normally enjoy doesn't taste right. So, that is REAL Customer Service!!”
10AM - 7PM
1851 Merivale Rd, Ottawa“I appreciate that the staff asks if you need help. I understand it's customer service, but but some places seem to have forgotten about that! The fish selection was alright. Definitely more lively and well stocked compared to other locations!”
10AM - 7PM
255 Kanata Ave., Ottawa“A wide selection of quality cat foods and a decent selection of bird supplies from time to time. It's also a very relaxing place to shop, can't be upset with adorable animals keeping an eye on you from every angle.”
“Their customer care and service is impeccacble! They always take amazing care of our dog, they are prompt at answering the phone, booking appointments and giving us tailored advice for our canine needs. We would most certainly recommend this pet shop to anyone who is looking for an amazing team to take care of their pet. We also use theie grooming services every 6 weeks or so, and we are always there in and out very quickly. Good prices too! They even often help me carry my purchases to my car. Awesome place!”