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“I brought my cell phone in because it wasn’t charging anymore. The fellow cleaned the dust out of the charging port on the spot and now it’s fine. The cost was a very reasonable $10. If I have another cell phone problem, I’ll be back.”
“I had a great experience at this store. I was kinda unsure about getting a used phone at first. But Anshuman, the salesperson, really helped me out. He was friendly, professional and knowledgeable, he did a great job explaining everything well and made me feel good about buying it. Now I am so happy with my new iphone! Thank you Anshuman :)”
“Thank you JUDE! ,
For your superior customer service, patience & kindness. This type of service is very rare in a retail environment these days. So Impressive and appreciated , by this tech challenged customer!
You will go far with this attitude! All the best to you!
Valancy Rose-DiRocco”
10AM - 7PM
4285 Strandherd Dr Unit 7, Ottawa
Mobile Phones
“Just did my next phone upgrade here. Been going to Parlez the last couple of years and they will keep my business. Great group of people who know their stuff. Always trying to get my family plan the best deals.”
“Karina did everything she could do to make sure I got excellent deals for both my iPhone and home internet. I shopped all over the Rideau Mall to determine the best prices and in the end I did even better than I expected. $250 in merch. $45 for 1G fibre, $75 month for cell etc.”
“I thought my phone was done for as broke my otter box case and the screen appeared totally shattered. I happened to be strolling through Carlingwood and paused. The amazing workers suggested that it might just be the screen protector. Within 3 minutes I had a new protective case, new screen protector and what looked like a beautiful (practically) new phone without dropping $500.00 at Fido. Thank you!!!”
“Great place to repair phones ,ipads and to shop for mobiles , adaptors and chargers.My thanks to Mr.Mo for his excellent service and kindness , for his helping nature.”
“I went to get the glass that cover's the lenses on my pixel 7 pro, the guy managed to get the part to replace the piece the next day. He also did a fantastic job with the repair.Thank you!(Also went to Mobile Klinik on the second floor and they had to idea how to do this simple repair, don't go there)”
“Tasha an employee at the Trudeau center, Ottawa Canada. Rendered outstanding customer service to me above and beyond what was expected. I'm more than grateful for her assistance, she is a credit to your company. Thank you...Cortez kimble”
9:30AM - 9PM
1200 St. Laurent Blvd Centre - G237, Ottawa
Mobile Phones
“My experience at T-booth was absolutely amazing. Great service and wonderful customer service. Osman was extremely helpful. I will definitely recommend this shop ? % you will have no regrets .”
“I wanted to share my positive experience at your store. This location is the best in Ottawa for buying phones. Your personnel are incredibly kind and helpful, especially Mr. Ebrahim. He went above and beyond to help me and my friends find the best options. I truly appreciate his assistance and want to thank him.”
10AM - 9PM
50 Rideau St, Ottawa
Mobile Phones
“I needed a to fix my Apple iPhone because I lost the warranty, and I didn't know where to go. A quick Google search recommended me to go to Mobile Snap. The clerk was both knowledgeable and professional, a real tech guy! Now my phone is perfect again, and I got a cool case with my purchase. Thanks a bunch guys!”
“Yiooooo what's good party people?
I had the pleasure of dealing with Anum today for my mobile phone, and Youssef the manager hooked it up with the home internet! They tried their best to hook me up and I am leaving 100000% blessed today!
50$ x 2 gift cards! I am leaving a happy camper! Thanks a million for your help, more people need to reach this place. Customer service and care is phenomenal. Appreciate you guys! One Love!
Romulus "Da Fat Panda" Prime”
10AM - 9PM
1375 Baseline Rd, Ottawa
Mobile Phones
“I really liked the customer service from the employee named Will; who by his benevolence, his service in gentleness; In short, I found the service impeccably good; thank you to Warmat for recruiting dedicated people to make customers happy;”
“2022 UPDATE: met with the manager today and she was very nice.I wish they had some pop socket auto attachments.….. …..Previous exp:Not especially happy about their customer service at this location. After waiting 10 minutes at gate as there was 3 people inside. A young man asked me what I’m looking for. I say popsocket mount. He says oh ya we have those then goes to check and I don’t see him for another 30 minutes!Meanwhile a woman working there doesn’t care about anything it seems just wandering around. A Filipino woman sitting on the ground in front of counter, waiting for her cell phone that took ages.It was a scene that could have played at the theatres lol..I like the store though and I’ve spent thousands and thousands of dollars at Best Buy over the years. This mini location is so convenient!”
10AM - 6PM
216 Bank St, Ottawa
Mobile Phones
“I had an amazing experience at the Fido store, all thanks to Marc! After a frustrating experience with calling Rogers multiple times, where I couldn’t get the help I needed, Marc stepped in and made everything so much easier. He assisted me in buying a new phone and went above and beyond to set it up for me, explaining everything clearly and patiently. His exceptional customer service and attention to detail really stood out. I left the store feeling confident and happy with my new phone. Thanks, Marc, for turning a frustrating situation into a positive one!”
“I had a very frustrating start to my Rogers day, but when I came to this store(after five hours of back and forth with Rogers Call Centre agents) Matt and the rest of the team working this evening did such a phenomenal job finding the problem, explaining what the issue was thoroughly, and then working to find the best solution. The team tonight really turned my whole situation around with a positive ending, after a day of frustration.Thanks so much everyone!”
“I want to give my special thanks to Trainer Sabrina for her kind and thoughtful advice to me. She, alongside with her coworker Supreet, helped me in getting a deal on Black Friday. She is very patience and trying her best at explaining all the plans that fits into my budget. You all should definitely hire her Full-time.”
“Very good services Specially agent Shawn ???nice agent humble polite and professional , will gladly sent people there. Thanks very much Shawn , was there with my son we took iPhone 15 pro max”
“I needed a headset for work and was in a hurry. The staff new exactly where to look for what I needed and gave me intelligent advice. I will definitely be coming again.”
10AM - 9PM
50 Rideau St, Ottawa
Mobile Phones
“After my daughter’s brand new iPhone 15 was stolen, I spent three exhausting hours at the police station and made numerous calls—five to Apple (where I was advised not to go into the store to ask for help) and eight to my provider, Telus—only to find no one could help mark the phone’s IMEI as stolen. It was incredibly frustrating, especially since my daughter, an 18-year-old university student, depends on her phone not only for her studies but also to commute over an hour each way for school. Despite my hesitation and frustration with the lack of support, we decided to try our luck at the Apple Store in Rideau.
When we arrived, I shared our story, and Santiago (I hope I’m spelling his name correctly) overheard our conversation with his coworker and immediately showed empathy and understanding, and was eager to take on our case. Although he was busy with another client, he made a point to help us as soon as he was free, even going so far as to reach out to a personal contact at Telus. Despite all the calls I had previously made to Telus myself, Santiago’s persistence and connections made the difference—I finally had confirmation that the stolen phone would be marked as such.
While it was a huge financial hit to have to buy another $1,500 phone, Santiago’s kindness and commitment to resolving our problem really put my mind at ease. Thank you, Santiago, and the team at Rideau’s Apple Store, for turning an awful experience around.”
“I visited the store today with my family, five adults, two kids and three devices with issues. Everything got sorted, everyone had some fun? Lauren was fantastic, really patient and knowledgeable. Thank you!”
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“They are hands down the best in Ottawa! Offering unbeatable prices and exceptional service, they are always honest and truly care about meeting your needs. Whether you're looking for any type of phone, you'll find amazing deals and top-notch customer care here.”