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January 2024 by Brianna
Friendly service and great gift options"
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December 2023 by Kevin C
A big thank you to Kayla for helping me pick out the perfect engagement ring. I went to the store in October to browse around, and she took her time in considering my budget, needs and explaining the details of each ring I was interested in. Most importantly, she did not pressure me into making a forced purchase, but rather she provided me her contact information if I had any questions and laid out the purchase process if I ever came back. I returned in December and was lucky enough to find what I wanted with an additional discount.Kayla was extremely transparent, knowledgeable and honest in explaining the financing process, along with the warranty plans the store offers. I even learned a few new things about lab grown versus natural diamonds which was a huge factor for my budgetary concerns. Thank you for making my purchase extremely easy and satisfying!
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December 2023 by Ardis Snow
It was my birthday when I visited this store and they were so helpful in finding what I was looking for. They cleaned all my jewelry and made it all look like new. I was very pleased with their customer service and it was a pleasure dealing with them.
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December 2023 by Maximo Joe
Have been dealing with the amazing and patient staff for several months...the customer service is top notch especially you Kayla!...I would recommend this location to anyone looking for a 1st class jeweler!And btw Andrea is absolutely amazing and beautifulJeff
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November 2023 by Chips Sips
Rude staff. Always give you so much trouble with exchanges and return even when it’s within their policy. Buy online save yourself.
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September 2023 by Trinity Berube
I went August 20th & wish I got the names of the employees I was with because they were so so helpful and sweet. Couldn’t have had a better experience and it was my first time shopping here! Replaced a chain I had lost and the 2 women working helped me find exactly what I want :)
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August 2023 by stephen lacroix
Excellent service with Andrea and Her team. Special thanks to Oscar
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August 2023 by Stef F
I went in today as my teenage daughter was looking to purchase a gift for me. Although she didn’t make a purchase, the lady (wish I knew her name) was incredible. She treated my daughter with dignity and respect. She showed her several options within her price range and was genuinely happy to do so. This doesn’t always happen when a teenager goes into a store, especially a store with higher priced items, where an employee knows they are not going to make a big sale. I will definitely consider returning to this location in the future, simply because of how wonderful this employee was and how she made my daughter feel.
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July 2023 by Annett Valdivia
I usually don’t like going into jewelry stores because as a younger customer, most employees don’t acknowledge me or treat me different. As soon as I walked in to the store I was greeted and was helped right away. I was helped by Jensen H. She was such a great sales person and super helpful when I was shopping for a birthday gift. Honestly it was great customer service and I will be back to shop for more!
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February 2023 by Josh Lacasse
Wasn’t sure what to expect when I walked in the store but the young man Oscar was a great help, he asked questions about what i’m looking for and was nice about the whole transaction. In the end I got a necklace for my wife and he was a large part of the reason why. Would 100% recommend going to this store and seeing him when looking for some jewelry.
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February 2023 by Jordan Guetchom
i went into michael hill at rideau center looking to get the first chain. the team welcomed me with love and showed me options in both gold and silver chains. I decided to get silver curb chain because of the chains are rhodium dipped in white gold.
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February 2023 by Émilie Cassidy
Team Rideau is fabulous and really welcoming! I would recommend checking out all of their jewelry!
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February 2023 by Florence Gibson
I love this store! The staff is so kind, friendly and helpful :) I feel so welcomed there. As well, their jewellery is gorgeous and stellar quality. Love Oscar so much! Thanks for everything you guys do!
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February 2023 by Nolan Stearns
Thanks Oscar for amazing service! After asking to see options for chains, he showed me all available lengths, links and walked me through the different gold and silver alternatives and their benefits. Oscar gave me a great price while sales were on for a 10 karat gold chain. When I wasn’t sure about purchasing that day, he put the chain aside until my next visit when I decided to buy it. Overall great sales experience and will definitely be buying any chains and jewelry from here in the future.
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February 2023 by Aulona Bogiqi
Had the best service with Kayla today! My fiancé and I went in looking for wedding bands. She was super helpful and knowledgeable and made the entire experience effortless! A really lovely person to work with and so friendly. We loved our rings and were sold instantly but the great service is what really solidified our decision.
