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December 2023 by Igor B
Family ran business treating customers as human beings. Very understandable, ready to help and with expertise to get you back on the road successfully. Great pleasure to have this business on the speed dial list.
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December 2023 by Vgk Designs
I bought a car, I went there to have someone look it over. They were honest great pricing, had a really good experience. The only thing they said the car needed was rustproofing, service they don’t even offer. Would highly recommend. I was recommended by friends who’s been going there for years. ???
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November 2023 by Yolande Bourque
I have been a customer of McArthur Motors for over 45 years. Although they specialize in German makes & models, I have entrusted all my vehicles to Lino, and more recently to his son Mike, and have never been disappointed. They are knowledgeable, honest, accommodating and always respectful. I now have to travel almost 30 kms to get there, but the service is well worth it.Services: Tires
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October 2023 by Alisia Cardinali
What a great experience with these mechanics. I was very satisfied with their work on my '06 Jetta and would definitely recommend them to anyone who needs work done on their VW! Thanks again ?Services: Air & cabin filter replacement
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September 2023 by Darin Bertrand
Honest VW experts who tell it like it is and only charge you if there really is an issue.
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July 2023 by Eliana Pinto
Tried to get info here and they refused my service!!!
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July 2023 by Tiffany Parkhomenko
Workers were terribly rude and degrading. My friend and I came in to ask a simple question and we were greeted with nothing but detest. Not a single piece of useful information was exchanged. It seemed solely because we were women we were talked down upon as if we knew nothing. Absolutely disheartening to know that sexism is still STRONGLY prevalent in motor shops.
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July 2023 by Aydra Teeuwen
literally the worst automotive shop i've ever been to. The employees were just rude, insisted I knew nothing about my car even though all I went in for was an oil change. As a young female its already hard to not be treated like a doll but in places that require business to stay afloat I would assume they would be more aware of the social climate and how to properly act. 0/10! wouldn't suggest this place to my worst enemy!
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June 2023 by Samson Chiu
The bugs at the front of my car are still there
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March 2023 by Robin Azzi
Great service, great communication and real advice. If you own a Volkswagen in Ottawa, this is the place to go. These guys know what they’re doing and the customer service left me with the warm fuzzies inside. Thumbs up!
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March 2023 by Jeff Williams
Always diligent and through. A nice break from the typical garages today. Never been let down. They do their best to accommodate you and your vehicle.
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March 2023 by Matthew Rizzo
Best shop in townServices: Air & cabin filter replacement
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March 2023 by John Rest
In late May of 2021 we bought a 1968 VW Beetle convertible. There were some problems with lunging and bucking that I eventually realized were a motor / transmission mount issue. Based on reviews here on Google we brought the car into McArthur Motors (est. 1979) on June first and we couldn't be more pleased with the outcome.It turns out the mount in place was not the correct one, and the installer cut the frame to fit it instead of moving the engine, rewelding the frame afterwards. The nuts fitted to the mount studs were put on two threads deep, then welded in place. :OLino corrected that, installed the proper mount, adjusted the clutch and brakes, tuned the engine, rekeyed the driver's door and centered the steering wheel. All of this work in a single day with one day's notice for a very reasonable price.The difference is night and day. No more lurching when I let off the gas and the clutch is much smoother with take up throughout the travel instead of in the top third.---In spring 2022 Lino cleaned our carb and replaced the clutch. Starting, running and shifting are vastly improved!---As long as McArthur Motors is around they will be my go to for the service I don't perform myself.
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March 2023 by Chelsea Cadieux
10/10 would recommend McCarthur Motors. Excellent service, very honest and very accommodating. As long as I own a VW, I will not go elsewhere! My partner has also had great experiences here as well.Could not thank them enough for their services:)Services: Steering & suspension repair
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March 2023 by Brendan
Lino and Mike are great. I drive an older Golf TDI and, admittedly, have only brought it to them twice (once for a wheel bearing, once for a coolant leak)They’ve been very up front and honest. Very quick turn around times, quality work, and fair prices. If you own a Volkswagen/Audi, this should be your go to shop
