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January 2024 by Chris B
Great team, committed to their promises. Highly recommended
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January 2024 by E S
Honest and trustworthy, has helped me out multiple times and always charges a fair price. You won't fine better body work any cheaper elsewhere. I don't have to worry that he will take advantage of my limited automotive knowledge, as a woman that's a big plus. Sincere and genuine. Thanks Mike
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January 2024 by Geoff Marlowe
Poor experience all around. Poor service, poor quality. Do not recommend
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November 2023 by Steven Jupe
Nice salesman good treatment
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September 2023 by haley donovan
I came in on a Monday with a dent on the left and right side of my vehicle as well as a long scratch with missing paint. I was in a bit of a time crunch and needed my car for Friday morning. Mike charged me a fair price and had my car ready for Thursday evening. I would recommend Mike and MB Auto to anyone who is looking for a quality auto repair with good customer service and ethical business practices. Thank you Mike and MB Auto team.
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August 2023 by R Elliott
I went to MB auto to look at a particular vehicle he had for sale. Mike had answered the phone the day I called about the vehicle. He asked when I was coming to see it, I told him the next morning and that I'd call him. I called in the morning his daughter answered the phone, and I told her I'd talked to a gentleman the day before. I told her I'd be there in a couple of hours. It was raining pretty good when I got there. Mike greeted me from the shop, we talked for a bit and he got the keys and a plate and off I went on a test drive. The vehicle seemed to be everything advertised and what I was looking for. When I got back, Mike n I went inside for the paperwork. We chatted, and I enjoyed his humor and personality. Before I left the dealership I was pre-approved for financing and then went to the other sales location Car Connect for more paperwork. I left that day (Thursday) hoping to pickup the vehicle Saturday.Unfortunately the paperwork wasn't completed by Saturday, so I had to wait till the following week to pick the vehicle up as I wouldn't be available during that following week.So overall my experience at with MB Auto and Car Connect has been great.Mike at MB was very friendly and accomodating.I'd recommend these two when looking for a decent used car at a fair price.P.S.I finally picked up my vehicle the next Saturday as planned.
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April 2023 by Nathan Hann
My car just had a very minor issue with the rear brakes. I called the shop 30 minutes before close to make an appointment to diagnose the issue. I was shocked when they asked me if I could bring it in right away to make sure it was not anything serious. I brought it in right away. Despite being right before the shop closed, they put my car on the lift, took off the wheel, disassembled the rear brakes, gave them the TLC they needed, and gave me back my car. The issue was fixed just like that. I must have been in and out within 30 minutes. The mechanics were very nice and explained what was wrong. You don't get this kind of attentive service most places and definitely not from dealerships! I will definitely be bringing my car back here next time it needs work.
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December 2022 by Antonio Cassandra
I have purchased more than one car from MB Auto over the years and have always been satisfied with the service I received. Their fleet of vehicles are always very competitively priced and they go out of their way to ensure every customer leaves happy. I would definitely recommend them to anyone looking to buy a vehicle.
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December 2022 by Kelly D'Brox
We recently purchased a car that needed repairs. The work was covered under warranty. The problem occurred on a weekend and we were provided with personal service immediately when we became aware of the issue. The issue was resolved within the next business day. Service was prompt, accurate and well done. We would highly recommend this service.
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November 2022 by Ronald Scharfe
No mistake. Bought my first car here. After taking it to a mechanic they were shocked that it past safety inspection. Basically they said there was no possible way it could have passed. Horrible experience. Follow up was awful. Would not recommend this company.
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September 2022 by Stan
I had a minor accident with no other car involved. I got quotes from multiple body shops. Mike was friendly and very accomodating and gave me the best price. He had the work done quickly and efficiently. He communicated progress and I was able to get back on the road quickly. Work well done.
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August 2022 by Marion Voitel
I recently had a little mishap with my 2021 Tucson and received four quotes to have the body work done. The MB Auto Body Shop came up with the best price by far to do the repairs with a two day turnaround. I picked it up within the two days and was blown away by the wonderful job they did. Not only does it look like a brand new car but also they matched the paint perfectly. I found all the staff very polite and helpful. I would definitely recommend MB Auto Body to anyone who requires body work done to their vehicle.
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August 2022 by Gia G-S
I would avoid buying any used vehicles from these guys. It was my own fault as I was rushing to buy another vehicle with nothing else available around town so put my trust in them, and I feel ripped off. They sold me a car that needed A LOT OF WORK and I'm surprised it passed their safety test. I've had it for 2 months and the axle broke, oil leaks, coolant leaks, and it randomly doesnt start. I even asked if they could put some GAS in before I drove off the lot, to which they said yes, and they couldn't even do that. Who sells a car with no gas in it??? Too much back and forth, waste of time and money. Buyer beware.
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July 2022 by tom judge
The awards in the window say it all great team and great vehicles
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September 2021 by judy hall
We were looking for a pick-up for specific needs at a good price. After checking Ottawa and area we found what we were looking for at MB Auto. Although we dealt mainly with Mike, everyone there was helpful and took the time to answer all our questions and concerns. A couple of days after we got it home a small issue occurred that was resolved quickly. This little glich is the only reason the rating is 4 (and a half), instead of 5. I would definitely suggest anyone looking for a second vehicle to check out MB Auto Sales..
