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October 2024 by Trevor Græme Wilkins
A strange & eclectic mix but truly wondrous customer service
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October 2024 by Jessica Wells
Lee Valley is NOT a cheap place to buy things. They have mostly all quality items though, both from Veritas (their own tool company) and other companies . They also stock more esoteric items for cooking, gardening, woodworking and other hobbies. The staff are great about answering questions no matter how dumb and their return policy is really good.
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October 2024 by Chris Hawley
Ottawa, you're blessed with this gem! So many useful woodworking supplies and tools, as well as for the garden, all in one place. Having Lee Valley & Veritas right here is so great - I didn't realise how special until we moved away almost 2 decades ago.
So do yourself a favour, run right out and check out our Lee Valley's storefront and 5x more in the warehouse attached! You can pick from the catalogue or the computers they provide - and they'll bring it from the back straightaway.
I hope they open a warehouse in Melbourne Australia!
Sadly I didn't take many pics...
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September 2024 by larry hodgson
Quality items you will not find anywhere else.
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July 2024 by Christian Charette
Great employees with great knowledge. Thank you.
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July 2024 by Ian McKay
A poor return policy on cheaply built yet expensive gardening items.
The wait times are crazy with their antiquated service system. Move ahead a few decades.
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June 2024 by Stephane P
Great store that has a variety of interesting items for all kinds of household chores. Whether it be to do some woodworking, gardening, cooking or other tasks around the house, Lee Valley most likely has something to help make the job easier.
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June 2024 by Gabe R.
Great store, great staff, great products. Just know that it's not like a Home Hardware or Canadian Tire; you have to grab a number when you go in and wait to be called to the service desk, but once you're there they can do everything for you. Staff are knowledgeable and super nice. This isn't really a place you can quickly pop in and out of but there's enough neat stuff to look at that you wouldn't want to anyway!
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June 2024 by Savy Sean
Good variety. Prices are too high. Quality usually good but not as good as the price would suggest. Wait time in store absolutely ridiculous!
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June 2024 by M McG
Excellent store with the best customer service! I keep coming back for moar! Update: back again, with more products on the store floor for you to look at while you wait for the clerk to call your number... In addition, a total win of a place to bring your mum on mother's day! ???
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June 2024 by QuasarVonBoom
Went in looking for a chuck bit for my new lathe. I'm quite new to woodturning & had some questions before purchasing. The gentleman that assisted me was friendly and knowledgeable. Helped me pick out exactly what I needed. Great staff and products, will be back!
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May 2024 by Danny Black
Very clean lot to see
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May 2024 by HasHus
Inside the shop is way smaller than expected. Yet, you might find all kind of home improvement, woodworking and gardening stuff. They also have workshops inside the store suck as wood carving (making your own wooden spoon, etc.)
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April 2024 by Dennis Vogt
Great prices great selection.
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March 2024 by Odette P
Lee Valley is an amazing store. There is a personal aspect to their customer service and their unique and quality offering of goods is one that you just don’t get from the corporate “big boys”!
Their merchandise is carefully curated and they stand behind the quality. If you want to buy for life, if you appreciate quality and craftsmanship, and want to support the makers of these types of goods, then Lee Valley is a source you can trust.
Check them out for gift giving, with unique, purposeful and quality items for the home, kitchen and interactive building toys for kids!
