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February 2024 by Ben Remmerswaal
I had a wonderful time at La Muse, the attendants were fun and kind, and made me feel welcome. Everything they helped me pick out looked amazing, and they were extremely kind to my children as well! I'm definitely going there more often.
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February 2024 by Panda Bear
Sales associates heavily show favouritism towards certain customers.
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January 2024 by Rita Hakim
Beautiful selection of clothes,I found a wonderful manteau for New Year’s Eve !! Thank you Shawnda for helping me.
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January 2024 by Ritaf Doc
Beautiful selection of clothes,I found a wonderful manteau for New Year’s Eve !! Thank you Shawnda for helping me.
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November 2023 by Colette Kelso
Beautiful pieces and lovely, helpful customer service. Highly recommend!
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October 2023 by Shoots Left
I moved into the neighbourhood a year ago and I discovered this amazing boutique. The staff are wonderful and very helpful. I love there different styles of clothing. I love all the clothes that I purchased and had many compliments from my friends and co-workers. Thank you for your warm welcome and friendly service. Lily M.
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October 2023 by Kathleen Simmons
I had a great shopping experience at La Muse. Heidi was super helpful and the clothes are beautiful. I highly recommend!
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September 2023 by Alison Starr
My husband and I's visit to the boutique was a letdown. Despite expecting attentive staff as per other reviews, we got the opposite. The first employee was on a call in Arabic and ignored me. Later, she went to the back, still talking loudly. The second woman seemed cold and unhelpful, adding to the disappointment. Unsure if the staff has changed since the good reviews, but we won't be back.
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August 2023 by Lily Chee
My mom and I were eager to explore the boutique after hearing glowing recommendations from our family friends. Upon entering, we were pleasantly greeted by the staff, setting a positive tone for our visit. However, what initially seemed like exceptional customer service quickly turned into an overwhelming and pushy experience.We made it clear that we were browsing and only needed assistance if necessary. Unfortunately, the sales associates seemed to ignore our request, bombarding us every five minutes with unsolicited recommendations that did not align with our preferences. While their intentions might have been well-meaning, the constant interruptions became increasingly bothersome.As we moved to the changing rooms, the store owner approached us and struck up a conversation. Initially, she appeared friendly, but it soon became evident that she was primarily interested in pushing us to make multiple purchases. She repeatedly brought more items for us to try on, despite our clear indications that we wouldn't be buying everything. This excessive pushiness made the whole experience overwhelming and uncomfortable.When I finally put my foot down and declined further try-ons, I observed the store owner expressing irritation with us. She exchanged glances with an employee, making it evident that she was displeased with our decision not to buy more.During my mom's try-on, another customer entered the store. Shockingly, the store owner shifted her attention entirely to the newcomer, employing the same relentless sales tactics that she had used on us earlier. This lack of consistency and attention to existing customers was disheartening and left us feeling undervalued.Despite the initial warm welcome and the fact that we did find a few items we liked, the overall experience at the boutique was marred by excessive pushiness from the staff, particularly the store owner. We left feeling somewhat disillusioned and uncertain if we would return.While the boutique may offer a range of beautiful clothing, they should focus on striking a balance between being attentive to customers' needs and respecting their boundaries. Pushing customers to make more purchases can leave a negative impression, potentially driving them away and overshadowing any positive aspects of the store.
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August 2023 by teresa Arlotta
An amazing shopping experience today at La Muse! Beautiful clothing and accessories, but made even better with the fantastic customer service. The owner and staff were amazing! Highly, highly recommend!
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August 2023 by Seline Yegendorf
Always a pleasure shopping at La Muse , beautiful clothing and wonderful service.A special shout out to Sunny who has a great sense of style and always very helpful.Seline Yegendorf and Esther Rosenberg
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July 2023 by misatim
Staff turn over is high, and the people working there now I won't be shopping with. Walked in wanting a dress, with 1000.00 in my hand. The older woman told me to shop down the block, so I will. Out walked with my money. Their loss, I won't be shopping here, or will my friends.
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April 2023 by Roxanne Carriere
One of the most beautiful women's boutiques in Ottawa! Impeccable service ?
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March 2023 by Stephanie Hewson
I had so much fun shopping at La Muse! Sarah went above and beyond with her customer service.What a great find! I will definitely be back!
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March 2023 by Mealla Sinden
Sarah, Laura and Becky are beyond attentive! I cannot remember the last time I walked into a store and was so taken care of. They pick outfits, they match accessories, they listen. They gently nudge you out of your comfort zone - which is the absolute best! Their eye for bringing whole outfits together is impressive. It is quite honestly one of the best stores with beautiful and interesting clothes. If you have not been… go!
