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July 2024 by Ron S
My daughter and I got a knees brace at the 1600 Laperriere location. Ashley was patient in letting her try several braces before settling on one that fit well even walking and going up a couple of stairs. She even took off the HST charge from oir bill based on a photo i had taken of the receipt!
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June 2024 by Andy Castellarin
Appointment made to measure for a brace. Was told ready in 1 week. Never got a call, brace never ordered. Back to square one. Customer service unreliable.
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June 2024 by Jim Bourchier
Had a great experience at Kinemedics yesterday. Ashley was extremely knowledgeable and very helpful, taking extra time to get me just the right compression sock size and fit. Just a great place!!! Had a similar experience with Steve there a few months ago. First rate people who real care about helping people and getting them the right gear to help them continue their favourite activity. Thank you so much.
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May 2024 by A G
I had an amazing experience at Kinemedics. The staff were knowledgeable, friendly, and made sure I got the right product given my prescription. They made sure the brace fit perfectly and that I understood how it worked. They also assured me that I could contact them in the future if I had questions or if the brace wasn't fitting quite right. This will be my go-to place for orthopedic devices from now on. Highly recommend!
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May 2024 by Emily LeBlanc
Great company! Young lady took my fiance in right after leaving the hospital with a torn Meniscus and LCL and we left with a perfect fitting locking knee brace within 20 minutes. The lady knew exactly what he needed without instructions from the hospital. 10/10
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April 2024 by Rachel K
Great service. Got an knee brace here.
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April 2024 by Michael Murray
Great Service! We needed a boot air cast for my wife, who had a small fracture in one of the bones of her foot. Josh was a great help! Got us set up with the right brand and size, took us through getting it fitted to my wife’s foot. Very helpful! We were on our way in no time. Highly recommend!
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February 2024 by Owen Lloyd-Ellis
These guys are awesome. Needed a Game Ready ice/cryotherapy unit for post-surgery, Steve made the process super easy. Great customer service.
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November 2023 by Randy Leafloor
I had a warranty problem with a product which exceeded the warranty. There were extenuating circumstances but Steve took care of me without issue. More than fair . This is what you want as an example of customer service. Absolutely top notch. 10/10 service. Thanks Steve.
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June 2023 by simon kadota
Incredibly amazing team. Thank you for being such friendly and accommodating neighbours! - DNS
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May 2023 by T T
I got help from them to get a brace for my ankle injury. Helpful staff and good service.
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March 2023 by Kristen
Absolutely great client service! I had bought a custom sling and since I lived far they shipped it to me. I was pretty happy about that. Then came my surgery and the doctor ended uo using just a regular sling so I brought back ny custom sling as ny shoulder had already been getting accustomed to the regular sling and they were very understandable. They even helped me adjust my hospital sling properly by cutting the too long straps to shorten them for me as I am very short. And no charge either. I recommend everyone who needs medical equipement to go there now. Thanks KineMedics for such a wonderful experience after a hard sugery.
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March 2023 by Juliet
Super kind and knowledgeable. Saw me without an appointment and had me hobbling out the door in my air cast in no tine!
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March 2023 by Annie Burton
Exceptionally amazing service! The client service, attention to details and knowledge absolutely exceeded my expectations! Highly recommend this place!
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March 2023 by Jeff Paterson
Excellent experience. Steve is a super nice guy is authentic and relatable. The go to place for orthopedic expertise. Great new location!
