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February 2024 by TD Sam
Absolutely phenomenal experience at Public Storage! The facility is impeccably clean, temperature-controlled for comfort, and accessible 24/7, which is incredibly convenient. The staff truly goes above and beyond to ensure customer satisfaction. Despite the short blonde-haired lady's unsmiling face, her kindness and helpfulness shine through from the inside. Additionally, the young, tall, blond gentleman who rented the unit to me was exceptionally kind-hearted and helpful. Every member of the team was incredibly nice and treated me with the utmost care and respect. It's evident that they take great pride in their work and treat the facility as if it were their own. This team deserves a raise for their outstanding dedication to customer service and ensuring a positive experience for every client. This has been the best thing that happened during my one-year stay in Ottawa; nothing else came close to this level of excellence. Highly recommend Just Right Self Storage to anyone in need of storage solutions! I left one week from today and wanted to express my gratitude before departing. The lady even wished me a true safe trip back to the US, which was a heartfelt gesture that I truly appreciated.
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November 2023 by James
Superb customer service, I've been renting my unit from J/R for going on 5 years and they have been fantastic even through the pandemic.
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October 2023 by Richard Kiefl
Great storage business, easy in and out.
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September 2023 by Alan Hora
My Dad has had a unit here for years, but I got to come for the first time a few days ago. Friendly people, impressive security, and honestly, *shockingly* clean.DO NOT park across the street, not even for a few minutes to go inside and ask about parking — Despite having a giant empty parking lot, they hand out $75 tickets like candy.
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June 2023 by Felix Hutnyk
Amazing! The facility feels brand new. All the storage containers are in great condition, the entire space is temperature controlled, there is key card access to get into each section of the facility aswell as switch floors. They also have a drive through unloading system which was amazing to unload with.
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June 2023 by Steve Paul
Well managed facility that is clean and secure. Customer service goes above and beyond. Highly recommend!
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June 2023 by j s
The spooky babies wandering the halls are the best part.
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March 2023 by P M
It’s just right.
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January 2023 by Fermin Quant
A very clean and safe place for having extra storage. And very centric in the city. They have multiple carts and elevators, you have access at any time, and as a new customer, you get one free truck ride to fill your new storage (which I never needed, but good to have).
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December 2022 by Lech Woronko
Competitive pricing but level of security and cleanness towards great service is perfect.
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December 2022 by Louis B.
Clean storage, easy access, dollies on site, different units to accommodate your needs.
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October 2022 by Maximo Joe
Satisfied
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October 2022 by Rene B.
Clean storage, easy access, dollies on site, different units to accommodate your needs.
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September 2022 by josh cottez
Climate controlled
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September 2022 by Hugh Sherman
Professional and helpful staff. The facility is clean, well lit and secure. Their storage options fit the bill for what we needed, and I'd recommend them as a centrally located and easily accessible storage facility in Ottawa.
