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September 2024 by Shani Cochrane
This is my favourite store in Ottawa.
The good:
Staff is very professional and more than accommodating!
The product they sell are unique and unlike any other.
Speed of delivery.
Patience with shoppers who want to try on lots of different styles.
The meh:
The floor is rough hewn planks with paint over them. Hard to keep clean.
The store is very small (but cozy) lighting could be a bit better.
It is in junkie central. Ottawa Byward market seems to be overrun with junkies and zombies as of 2024. I returned to my car and some chick was lighting a bloody crack pipe next to it.
This is not the store's fault but it is a negative factor to the neighbourhood it's in.
There is no washroom for the staff, they need to go across the road to use the over-used public washrooms.
Other than that, I would not hesitate to visit the store and despite the zombies, I personally haven't been hassled in the market area.
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July 2024 by Lindsey Schmalz
Purchased a pair of shoes online and they came from the Ottawa Store. They were scuffed, had skin/sweat marks, and were discoloured. I was told that if I were to put the shoes in direct sunlight for a few days that the colour would “match up”. I don’t think it is appropriate that I have to risk the integrity of the shoes and damage them further. The damage on the heel was apparently made by “the handmade tools used to wrap the leather around the heel unit”. If something is handmade, there should be more attention to detail.
I’ve love my other pairs of Fluevogs and they’re some of my most comfortable shoes, but I am deeply disappointed in the advice and service I was given. These shoes should have NEVER left the warehouse. They were clearly worn around the store, tried on, and not cleaned. Buyers beware.
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July 2024 by sam
amazing customer service, i had some questions about the fit of a boot i wanted online, a lovely person helped me out on the phone to make sure that i would receive the perfect fit since they were only available at the ottawa store and i'm from montreal :) thanks again !! <3
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April 2024 by Suhayla G
Just had an amazing experience with Dane, they were so incredibly friendly and helpful, doing everything possible to help me out with the process. From the lovely in-store experience to the expert over the phone customer service, you're in great hands with Dane.
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April 2024 by Stephanie Matte
Excellent, helpful service when I came in to do an exchange, and then no problem at all getting a credit when the style I had purchased didn't fit. Really great experience.
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November 2023 by Helene Desaulniers
5 stars for the originality of these shoes/boots. Impressive selection of colors and styles. Don't be surprised by the prices (hundreds of $ per pair), but these are unique models that will certainly make more than one person react!
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August 2023 by Josee Grice
Excellent online customer service, I had a return and it was handled so smoothly, they included the return label with the package. Email communication and responses were prompt and professional. Impressive!
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June 2023 by Alvin Huang
Shop had a good variety of shoes and designs. Sales lady was friendly and nice and we considered buying a bag. Kids were a little rowdy and we were trying to rein them in.However I think it’s uncalled for when the sales guy or whosever he is said. “Kids calm down if not you got to get out”.First time I ever heard someone say that to kids.
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April 2023 by D D
Wow, got my 1st pair of Fluevogs Purple Leather, reminds me of Prince. I love them. Purchased in Ottawa, ON. Canada. Josh was Incredible!
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April 2023 by Jane Darling
Hubby and I came upon this hidden gem in the byward market. I can’t believe the store has been here for years in the sane spot. Shies were not on our shopping list but we peeked in the window and were intrigued enough to go inside. It was a treasure trove of unique statement pieces—really works of art with and insole. At a maximum production of 400 pairs ( all sizes) per design the shoes are collector items in our opinion. Caution ⚠️ look after these things they might actually increase in value over time . The helpful staff also let us also know that the shoes come with a warranty. The shoes are pricey but isn’t anything worthwhile? We are in love with some blue crock style shoes that have complimentary guys and gals styles. They are on our wish list.
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December 2022 by sharmin ahmed
John Fluevog (born 1948)[1] is a Canadian shoe designer and businessperson.[2][3] In 1970, he and a co-worker Peter Fox began their own shoe store in Vancouver. The shoes are describe(information collected from Wikipedia)This shop located at Ottawa William St.
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November 2022 by Abir Babili
I have not seen an example of his designs
They are artistic paintings made in the shape of shoes, characterized by wonderful colors and strange details
The store is located in Downtown Ottawa
Its prices are expensive
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November 2022 by charbel samaha
Very bad customer service and rude.
Not even one start.
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August 2022 by Rhonda Shinn
Had the best experience this past weekend. I have walked by and into this incredible store for many years, always admiring the wonderful works of art in footwear. This was the weekend that I bought my shoes! I am so in love! Thank you for such an amazing experience and topping off our anniversary. I wore my new shoes to the theatre and had a blast! Can't wait to come again for another pair.
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June 2022 by Kenora Sorgenfrie
Staff was excellent, helping me with questions about shoes I own and with trying on several pairs in the shop. I went home with two new pairs! They were kind enough to give some shoe care to one of my pairs that needed a bit of TLC and they look worlds better. Natalie and Chris were five stars!
