Hudson's Bay is a department store that offers a wide range of products and is known for its friendly and helpful staff. Customers have praised employees such as Kaitlyn at the Zellers section for her assistance in explaining return policies clearly and offering helpful options, making the shopping experience more comfortable. Franco Castillo was appreciated for helping a customer choose a kitchen pan efficiently, allowing for a quick visit. Jimmy provided excellent customer service by being kind, knowledgeable, and making the process enjoyable when selecting a suit for an event. Niloo also went above and beyond to find the right suit, showing attentive and caring service. Customers have also noted the positive attitude of Adhira, who was friendly, approachable, and knowledgeable about discounts, helping shoppers save money. However, some concerns were raised about store hours, with incorrect closing times posted on Google. Overall, Hudson's Bay is valued for its helpful staff and good selection, making it a popular shopping destination.
