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March 2024 by Conrad
Terrible service! The merchant wouldn't believe my phone was having issues and wanted to test it in my car. Horrible customer support.
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November 2023 by j s
Good, easy transaction. Repair was explained to me. Price was quoted. Work was done. Payment was made.
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October 2023 by Alexandra Ng
Phone battery swelled up after getting my battery replaced there, turns out they use counterfeits batteries as a replacement.
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September 2023 by Stuart Malcolm
Professional, courteous and provided value-added service! What more could I (a client) ask for from a "provider". I would highly recommend!
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September 2023 by Debbie Reinhart
Owner Belal was recommended by a friend. He took a lot of time to trouble shoot my phone problem and advised next steps. No charge. (Called Rogers, they opened a ticket). I will go to Hotspot Mobile for my next used phone. Thank you Belal!
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September 2023 by Alisdair MacRae
Quick and excellent service, the estimation of the problem was accurate and the price very reasonable.
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July 2023 by Bruno Carchidi
The owner replaced my screen a couple of weeks ago. I brought it back and he took the time to trouble shoot the issues and resolved it. Turns out it was an settings issue created by me as a User, not a screen issue.He was very patient and kind, and was not out to gouge or up-sale me.Excellent customer service!
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July 2023 by M Morton
Service was amazing. Knowledgeable staff that fixed issue right away.Recommend this Business for any cell issues.
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June 2023 by Murray Deverell
Great place for repairs and data retrieval.Owner will give no nonsense quote upfront, and if it's a simple fix he is honest and trustworthy.Highly recommend coming here for your cellphone repair needs.Quick and easy access from the highway, same complex as Subway, Harvey's etc
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May 2023 by LCol Nick
I couldn't be more pleased - friendly, fast and knowledgeable service. I needed the screen repaired and battery replaced on my iPod Touch. Apple doesn't make iPod Touch any more. No problem, the repairs were done within 48 hours! I will not hesitate to recommend Hotspot to any friend in need of repairs. Five stars!
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April 2023 by Barbara Cuerden
Customer service at the Hotspot is excellent because.... They listen!! Belal at Hotspot took the time to listen and ask questions- he is very resourceful and inventive. If it's fixable, he can do it. I highly recommend this shop.
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April 2023 by Julian Boyer
My airpods were stolen and they made sure that I got them back. The man at the desk was extremely nice and helped me find the person who took them.
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March 2023 by Patricia Lee
Got quoted $400 for a Samsung screen repair by the "bigger guys". Belal repaired for half of that and it works perfectly. 2 day turnaround, great service and communication from Belal. I would use his services again and would recommend to friends and family. Thanks Belal.
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March 2023 by Alex Johnston
Very quick service. Well done replacement of my iPad screen and the charging port.. works like new now.
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March 2023 by Isaac Bols
Did a great job trying to fix a difficult phone. Wasn't able to fix it completely but I would recommend them to anyone.
